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Technical Delivery Manager - United Kingdom - GIOS Technology
Description
We are hiring for Technical Delivery Manager for our client's project based fully Remotely in UKWhy this job matters
The role of the TDM is to ensure the smooth technical deployment of the Zscaler solution to cost and time.
If you're passionate about cloud security and want to be at the forefront of innovation, this role is for you.
What I'll be doing – your accountabilitiesOwns the business relationship role across all business areas / CFUs and ensures all necessary participation at every stage of the implementation
Mobilising and leading a team of SMEs and technical leads
Works alongside other business areas but owns the plan to manage and embed the transformation needed to ensure project success
Manages all required communication plans and communications to stakeholders
Supports and works with the relevant stakeholders to create suitable training plan and engagement materials (with support from the BA)
Working closely with subject matter experts, owns the creation of key customer experience & change management inputs such as user journeys, user stories, stakeholder map, change impact analysis, communications plan and training materials
Ensures that change impacts are managed in context with other business changes
Co-ordinates output from TDMs from other business areas
Reports to the Project manager
Working with the project manager, participates in programme governance forums to escalate any risks or issues affecting the project or any deviation from schedule in a timely manner
Ensuring there is a support model in place for the Zscaler solution
Adheres to the project related KPIs
Skills required for the job
Understanding of current Cyber Security threats to our industry & motivation to protect OUR CLIENT from malicious adversaries.
Embedding transformational change and benefits management: able to analyse, plan and implement enduring change affecting systems, processes and particularly people.
Able to identify, plan, realise and measure policy benefits.Stakeholder management:
able to work across the organisation to engage and influence stakeholders at all levels in support of project objectives.
Self-starter: able to work out what needs to be done in a complex situation and set a direction for selfCreative thinker:
able to think around a problem and come up with creative solutions
Connected leaders behaviours
The 3 Connected Leaders behaviours most suitable to the job:
Solution Focused Achiever
Change Agent
Collaborative Partner
Experience you would be expected to have
MANDATORY
~ Knowledge and experience of transformational technical change management
PREFERRED
Experience supporting complex cyber security or IT projects.
Experience of deploying Zscaler solutions