- Lead, manage and motivate a team of automotive professionals, ensuring the dealership is adequately resourced
- Drive a high performance culture, ensuring performance is rewarded and underperformance is managed
- Oversee the service, parts, managing stock control and assets
- Set financial and growth objectives for each department, and plan accordingly to ensure profit and product targets are met
- Accurately report on dealership reporting, in line with group reporting frameworks
- Develop and roll out a dealership marketing and publicity strategy to support objectives
- Support the dealership to consistently achieve high levels of customer satisfaction
- Ensure dealership activities are conducted in line with Marshall Motor Group, manufacturer and regulatory requirements
- Strong leadership skills with the ability to lead and motivate a large and diverse team
- A professional and calm approach with strong stakeholder management skills to manage internal and external stakeholders
- Strong analytical and problem solving skills, with the ability to foresee potential barriers
- A commitment to the Marshall Values of People, Customers, Integrity and Innovation
-
Aftersales Manager
5 days ago
Breeze Motor Group Poole, United KingdomA new and exciting opportunity has arisen at Breeze Motor Group for an **Aftersales Manager**to join our Commercial Vehicle teamin**Poole,** however flexibility is required depending on business needs across our other dealerships.You will join us on a **full-time permanent basis, ...
-
Aftersales Manager
1 week ago
Marshall Motor Group Bournemouth, Dorset, United KingdomAftersales Manager – Bournemouth BMW MINI · Hours: Monday to Friday 8am-6pm, 45 hours per week · Industry leading basic salary with an extremely generous OTE and Bonus Scheme in place · Benefits: 25 days annual leave plus bank holidays, life assurance and pension scheme. · Wh ...
-
Aftersales Manager
4 days ago
Pembrook Resourcing Christchurch, United Kingdom Full timeAftersales ManagerPembrook Resourcing are currently seeking an aftersales manager on behalf of our client, A well renowned dealership group in the area.Job DescriptionFor this role you will ideally need extensive experience in running a Service/Aftersales department within a main ...
-
Aftersales Manager
1 week ago
Marshall Motor Group Bournemouth, Dorset, United KingdomAftersales Manager – Bournemouth BMW MINI Hours: Monday to Friday 8am-6pm, 45 hours per weekIndustry leading basic salary with an extremely generous OTE and Bonus Scheme in place Benefits: 25 days annual leave plus bank holidays, life assurance and pension scheme. Who we areMarsh ...
-
Aftersales Manager
6 days ago
Pembrook Resourcing Christchurch, United Kingdom Permanent, Full timeAftersales Manager · Pembrook Resourcing are currently seeking an aftersales manager on behalf of our client, A well renowned dealership group in the area. · Job Description · For this role you will ideally need extensive experience in running a Service/Aftersales department with ...
-
Head of Service Operations
1 day ago
Hendy Group Bournemouth, United Kingdom**South East/South Coast** · **Competitive salary (dependent on experience) and performance related bonus** · **Hendy Group are delighted to be able to share two new senior leadership roles providing opportunities for experienced and proven Service/Aftersales professionals to joi ...
-
Customer Relationship Manager
6 days ago
Rubicon People Partnership Bournemouth, United Kingdom**Customer Relationship Manager, Bournemouth, £37,000** · **The purpose of this role**: · As **Customer Relationship Manager**you'll be responsible for **aftermarket & services account management**, helping to **achieve annual performance targets**, ensuring customer relationship ...
-
Vehicle Technician
6 days ago
Theo Jones Recruitment Limited Bournemouth, United KingdomAre you an experienced and successful Automotive Vehicle Technician looking for a new challenge? · Discover an amazing opportunity with a busy main dealer · **Automotive Vehicle Technician in Bournemouth** · **Salary: Basic £21,736 OTE £24,248** · **Working Hours: Shift & Saturda ...
-
Aftersales Concierge Driver
1 day ago
Marshall Motor Group Bournemouth, United Kingdom**Aftersales Concierge Driver - BMW & Mini Bournemouth**: · Job description · **The Role** · We are seeking a customer service focused Service Concierge to join Marshall's BMW & MINI dealership in Bournemouth and play a vital role in our day to day operations by managing the logi ...
-
Sales Representative
1 week ago
Mar-Key Marquees Limited Bournemouth, United KingdomGenerate leads and cold-call prospective customers · - Interrogate and research the market to identify potential customers · - Interact with Brand & Marketing Manager on enquiry development strategies. · - Develop opportunities within target markets and organisations · - Promote ...
-
Sales Representative
1 week ago
Mar-Key Marquees Limited Bournemouth, United KingdomGenerate leads and cold-call prospective customers · - Interrogate and research the market to identify potential customers · - Interact with Brand & Marketing Manager on enquiry development strategies. · - Develop opportunities within target markets and organisations · - Promote ...
-
Aftersales Controller
6 days ago
Breeze Motor Group Poole, United KingdomWe currently have an exciting opportunity for an **Aftersales Controller** to join our team at Breeze Suzuki in **Poole.** You will join us on a full time, permanent basis and in return, you will receive a **competitive salary plus benefits**. · **About the role**: · If you are c ...
-
Workshop Controller
1 week ago
Pembrook Resourcing Poole, United Kingdom**Workshop Controller** · **Pembrook Resourcing are currently seeking a workshop controller to join their client's aftersales department, as a Workshop Controller you will play a key role, ensuring the workshop runs smoothly and efficiently.** · You will calculate and manage the ...
-
Workshop Controller
6 days ago
KPI People Poole, United Kingdom**Workshop Controller - Poole -** · **Basic Salary - £34,000 -** · **OTE - £40,000 -** · **Extensive Benefits Package -**Our client, a large franchised dealer, in Poole has the requirement for an experienced Workshop Controller to join their Aftersales team. · **Responsibilities* ...
-
Van Service Advisor
1 day ago
Pembrook Resourcing Poole, United Kingdom**Service Advisor** · **Pembrook Resourcing are currently seeking on behalf of their client a service advisor to work in the aftersales department at their dealership.** · **The ideal Service Advisor -** · - Previous experience in a service role is preferred. · - A passion to del ...
-
Vehicle Technician
6 days ago
Breeze Motor Group Poole, United KingdomWe currently have an exciting opportunity for experienced **Vehicle Technicians** to join our team at Breeze Suzuki in **Poole.** You will join us on a full time, permanent basis (42.5 hrs a week, Saturday on a rota) and in return, you will receive a **competitive salary plus ben ...
-
Service Team Leader new Hendy Site
1 week ago
Hendy Group Poole, United KingdomWe have an exciting opportunity for an experienced Aftersales / Service Team Leader to join our management team overseeing the service operations at our **new Hendy Vauxhall Poole site.** · **The Opportunity**: · You will be responsible for ensuring all servicing and repairs are ...
-
Graduate Product Support Engineer
6 days ago
Resource Recruitment Poole, United Kingdom Full timeGraduate Product Support Engineer · Job Location:Poole · Job Type:Permanent · Salary:Excellent starting salary · Hours:37.5 hours per week, Monday to Friday 8.30am – 5pm · A leading Manufacturer who supplies engineered products to a variety customer around the UK and Europe ar ...
-
Aftersales Coordinator
1 week ago
Pascoe International Ltd Southampton, United KingdomPascoe International, an award-winning supplier of semi-custom and full custom superyacht tenders, is seeking a Aftersales Coordinator to join the growing team. With an international client base and an excellent reputation, the company has grown steadily throughout its history. · ...
-
Yacht Parts
1 week ago
Inspiration Marine Hamble, United KingdomJob Description: Parts & Service Administrator · Contract: Permanent · Hours: 37.5/week (flexible) · **Salary**: Depending on Experience + PRIVATE MEDICAL + PENSION + BONUS · Department: Aftersales & Commissioning · **Description** · Due to continual growth in our Service & Spare ...
Aftersales Manager - Bournemouth, United Kingdom - Marshall Motor Group
Description
Job Description
Aftersales Manager – Bournemouth BMW MINI
Hours: Monday to Friday 8am-6pm, 45 hours per week
Industry leading basic salary with an extremely generous OTE and Bonus Scheme in place
Benefits: 25 days annual leave plus bank holidays, life assurance and pension scheme.
Who we are
Marshall Motor Group is one of the UK's largest car dealer groups representing 23 of the world's most popular and celebrated car, van, truck and motorbike manufacturers with 141 dealerships situated across 34 UK counties.
We are as passionate about our people as we are our customers. As part of the Constellation Automotive Group which includes webuyanycar, cinch and BCA, there are huge opportunities for you to find your place and build the career you want with us.
The Role
An extremely exciting opportunity has arisen for an Aftersales Manager responsible for our BMW & MINI Aftersales facility in Bournemouth. The facility is remote to our Sales Showrooms and you will assume overall responsibility for the building and the Team within it. Reporting to the Head of Business, you will be supported by an established team including an Assistant Service Manager, Service Team Supervisor, Service Advisor Team, Parts Manager, Parts Department, 13 x Technicians and a Workshop Controller. Due to the experience and dedication of our Technicians, they have been acknowledged by the brands we represent as being one the most highly skilled and technically aware Teams within the network. To support you in your personal development and growth, you will have full access to Marshall Training and also BMW & MINI UK Training via their online platform and physical facility at their esteemed Academy. This will help you build on your current skillset and further your career through our training and development and succession plan.
What will I do?
As an Aftersales Manager, you will have overall accountability for people and financial performance for your assigned dealership. With support from your General and corporate support functions, you will:
What do I need?
We are looking to speak to you if you are currently a Aftersales Manager or are in a Automotive Aftersales Manager position. In addition to your previous experience, we are seeking individual who display the following attributes:
Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief, or disability.