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    Facilities Management Lead - London, United Kingdom - Unite Foundation

    Unite Foundation
    Unite Foundation London, United Kingdom

    1 week ago

    Default job background
    Description
    20+ bonus + benefits (depending on experience)
    20+ bonus + benefits (depending on experience)
    Facilities Team Leaders work 5 days out of 7, between the hours of 8am and 8pm. Weekends will be required on a rota basis.

    Are you experienced in delivering high quality planned and reactive maintenance services in a property management environment, whilst keeping customers at the heart of everything you do? We are Unite Students, a progressive FTSE 100 company and the leading provider of purpose-built student accommodation in the UK.

    We are looking for great people to join our Customer Operations team as Facilities Team Leaders and help us provide outstanding service to the students who call US Home.

    You will be accountable for a small team of Facilities Team Members, helping to maintaining a well-kept, safe, secure, compliant, and efficient environment.

    Support the Facilities Manager to build and develop a motivated, engaged, and high-performance team
    Supporting the training and development of your team members to help them reach their potential
    Take accountability for your team`s performance, actively participating in performance management conversations and personal development plans
    Assume Facilities Team Member duties when the Facilities Manager is on shift
    Provide general maintenance assistance throughout our student properties, such as taking deliveries, moving furniture, and maintaining the grounds.

    Solve all sorts of basic maintenance issues with a can-do attitude - this could involve fixing doors, painting walls, cleaning the courtyard, or changing light bulbs.

    Assist the facilities engineering team in keeping our properties in excellent condition.
    Conduct regular building checks to make sure that our buildings are clean, safe, and secure.

    Help us deliver on our sustainability strategies to provide net-zero carbon accommodation and create resilient, resource-efficient assets to do so.

    minor electrical, decorating, plumbing, joinery work.
    You will be able to confidentially lead your team in the absence of the Facilities Manager to maintain exceptional customer service
    You will communicate effectively, by actively listening, making points logically, and by using appropriate language, tone, and gesture
    You have great time management and organisational skills, with the ability to work to tight deadlines
    You understand and respect the diversity of others` cultures, beliefs, and backgrounds
    A discretionary annual bonus so you can share in the company`s success
    ~25 days` paid holiday and an annual holiday buying scheme, with 5 additional days awarded for long service
    ~ A generous pension scheme - employer contributions between 5% and 11% depending on how much you save
    ~ Various benefits to support your health and wellbeing including a Healthcare Cash Plan, an Employee Assistance Programme, a Wellbeing platform and a Gym benefit that you can share with your family and friends
    ~ Enhanced Family Leave including 18 weeks full pay for birthing parents and 4 weeks for non-birthing parents
    ~ Lots of other great benefits including an annual ShareSave scheme, Employee Life Assurance, a discounts portal and more

    Founded in 1991, Unite Students is a FTSE 100 business and the UK`s largest provider of purpose-built student accommodation.

    Instinctive inclusion.

    We know that to create and maintain a happy healthy organisation, we have to work hard to ensure inclusion isn`t just what we do but who we are.

    Employees, students, and neighbours all contribute to building environments where we can all thrive.
    We`re proud to be an employer that embraces individuality , and we`re passionate about building inclusive teams.

    We take great pride in being rated Gold Investors in People and are constantly striving to provide the highest standard of learning and development opportunities and professional pathways for our people.

    Building a home for success , for both our employees and students, requires exceptional people with a passion for creating room for everyone, doing what`s right, keeping US safe, and raising the bar.

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