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    Facilities Helpdesk Administrator - Bristol, United Kingdom - Pareto Facilities Management

    Pareto Facilities Management
    Pareto Facilities Management Bristol, United Kingdom

    3 weeks ago

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    Description

    Facilities Helpdesk Administrator

    Salary: £24,000

    Location: Remote (Bristol area)

    Pareto are currently looking for a Helpdesk Administrator to join us on a Full time basis to be based in Bristol.

    Responsibilities to include but not limited to:

    • Monitoring the Facilities Helpdesk email and logging jobs;
    • Actively monitoring open jobs including chasing engineers for updates and allocating jobs to engineers;
    • Raising purchasing orders for engineers and other team members as required;
    • Allocating PPM tasks to engineers;
    • Scanning compliance documentation (in-house and sub-contractor);
    • Reviewing documentation and raising any issues to either the Technical Site Managers or Contractor Compliance Manager;
    • Monitoring up and coming inspections and co-ordinating dates with sub-contractors and Technical site Managers;
    • Following up with sub-contractors paperwork/certificates in relation to completed inspections;
    • Raising remedial actions following inspections;
    • Assisting the Technical site Managers with the raising of quotes as required;
    • Logging monthly overtime for approval by the Account Director;
    • Assessing completeness and appropriateness of sub-contractor RAMS
    • Supervising sub-contractors ensuring all H&S rules are adhered to
    • Completing spot audits on sub-contractors to ensure they are working with site rules
    • Completing spot audits on the Pareto engineers to ensure they are working to site rules
    • Completing regular audits on Pareto engineer risk assessments for completeness
    • Monitoring and ensuring engineer training records are up to date

    Key Requirements:

    • Previous administrative experience desirable
    • Previous helpdesk experience is desirable
    • Previous experience overseeing contractors required
    • Demonstrate strong administration skills
    • Strong IT skills including Microsoft Office
    • Excellent telephone and email manner, with solid communication and interpersonal skills
    • Attention to detail
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