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Data Lead for Performance - United Kingdom - Williams Lea
Description
This website is operated, hosted and managed by Williams Lea Limited, 3 Savannah Way, Leeds LS10 1AB, United Kingdom.Apply locations London time type Full time posted on Posted 2 Days Ago job requisition id R First Impression Team Leader
Contract:
Full Time, Permanent
Shifts: 37.5 hours per week, Monday – Friday, 9am-5:30pm, 1 hours unpaid lunch break
Williams Lea is the leading global provider of skilled business-critical support services to financial, legal and professional services firms.
The First Impression Team Leader is responsible for overseeing the daily tasks in reception, switchboard and hospitality, including event management in liaison with the Clients Marketing Team, to ensure a seamless service for clients and setting a new superior industry standard in a client's journey.
This is a hands-on role, involving travel to all client sites and will include working alongside Williams Lea team members to deliver the overall service.
Completing daily customer service tasks as required including managing cover for reception, switchboard, hospitality, event management and overseeing the audio-visual systems and housekeepingEnsuring that all Williams Lea policies, procedures, and standards are correctly implemented and maintained
To manage the staffing resource and play a flexible role to cover team absences when required
Delivering training to assistants, and ensuring that staff are given the skills needed to successfully carry out their role, this will include relevant training provided by Williams Lea
Directly supervise First Impression Assistants, working closely with the TL in the regional sites, tracking all aspects of performance including continuous feedback meetings and giving regular feedback to your line manager
Collecting data and compiling a monthly report for the onsite First Impression service
Experience as a Senior Receptionist or Assistant Front of House Team Leader within a corporate environment is essential
Experience of collecting data and creating reports
Fluent written and spoken English
Experience using email, Microsoft packages, room booking and switchboard software
As part of our commitment to your well-being, we offer a comprehensive benefits package, including but not limited to:
~25 days holiday, plus bank holidays
~ Salary sacrifice schemes, retail vouchers – including our TechScheme which can be used on a range of gadgets such as Smart TV's, laptops and computers or household appliances.
~ Life Assurance
~ Private Medical Insurance
~ Dental Insurance
~ Health Assessments
~ Cycle-to-work scheme
~ Discounted gym memberships
~ Referral Scheme
You will also have the opportunity to work for a global employer who is dedicated to offering each and every employee an enjoyable, challenging and rewarding career with future career development prospects
Equality and Diversity
The Company values the differences that a diverse workforce brings to the organisation and will not discriminate because of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (which includes colour, nationality and ethnic or national origins), religion or belief, sex or sexual orientation (each of these being a "protected characteristic" in discrimination law).
If you have a disability and would prefer to apply in a different format or would like to make a reasonable adjustment to enable you to make an interview please contact us at .
Creative Team Leaderlocations London time type Full time posted on Posted 2 Days Ago Office Manager
locations London time type Full time posted on Posted 21 Days Ago In a rapidly changing world, the ability to innovate and break new ground drives progress.
Our 5,200+ talented employees worldwide are experts in delivering efficient business processes in complex and highly regulated environments.As we enter our third century, we continue helping businesses thrive in a future driven by digitization and virtualization.
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