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    Clinical Quality Systems Coordinator - Norwich, United Kingdom - East of England Ambulance Service

    East of England Ambulance Service
    East of England Ambulance Service Norwich, United Kingdom

    1 week ago

    Default job background
    Permanent
    Description

    Job summary

    An opportunity has arisen for a Clinical Quality Systems Coordinator to join the CQS Team of The East of England Ambulance Service NHS Trust.

    The post holder is responsible for the management and administration of the Trust's Clinical Quality software suite which includes Datix (critical system), auditing and compliance software programmes and for working in a project management role to support the ongoing development of these systems.

    Technical knowledge and experience of computer-based systems is paramount due to the high level of data interrogation and analysis required from the post holder.

    Main duties of the job

    The post holder will be required to work with key personnel, from clinical, managerial and informatics backgrounds throughout the Trust in helping deliver software programmes and their consequent benefits to the Trust. In addition, the post holder will be required to deliver training in these systems to staff and managers at all levels in the Trust.

    About us

    The Trust is looking for an individual who is able to work in a fast paced and dynamic environment.

    If you share our passion for high performance, continuous improvement, and exceptional standards of customer service, are self-motivated, can work with all types of people and have a professional outlook to work, then we would love to hear from you.

    Job description

    Job responsibilities

    Please see attached JD and person Specification for full information on responsibilities and requirements of this role.

    Person Specification

    Educationa and Qualification

    Essential

  • HNC in Business Information Technology, or equivalent Computer literacy in word processing, spreadsheets and databases.

    • Desirable

  • RLDatix Certified Professional Practitioner.

    • Knowledge and Experience

    Essential

  • Able to undertake and manage all aspects of the Datix and other quality compliance systems including user passwords and security.
  • Previous Experience with Data Software including Datix. Able to produce data and statistics from the systems as required.
  • Understanding of Data Protection.
  • Experience is System Administration & Management.
  • Advanced computer skills, excellent knowledge of IT Systems and Windows applications.

    • Desirable

  • Knowledge of Ambulance Service policy and procedures.
  • Previous Ambulance Service experience.
  • Experience in Data Input/Collection.
  • Previous Experience of delivering System training.

    • Practical and Intellectual Skills, Personal Qualities, Abilities and Attributes

    Essential

  • Able to maintain a professional approach with good communicational and networking skills at all levels and good networking skills.
  • Ability to work under pressure, prioritise work and meet rigid timescales, and demonstrate good organisational skills.
  • Ability to work on one's own or as part of a multidisciplinary team.

    • Desirable

  • Able to travel between a variety of locations as part of carrying out the role.
  • Full UK Driving licence (up to 3 points may be considered, dependent on point code) including C1, if appropriate.
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