- Demonstrate a full commitment toproviding the best possible experience for our clients. * Planorganise and control contract operations and delivery within theportfolio.
- Lead develop manage and motivate ateam of cleaning operatives to the agreed standards. * Coach anddevelop operatives to improve their skills to an exceptionalstandard
- Ensure full adherence to companypolicies and procedures * Establish a thorough understanding of thesite specifications and ensure that these requirements are beingdelivered through your operatives.
- Ensure thatholidays are managed effectively and rotas are in place to coverthe needs of the operation ensuring service delivery remains to theagreed standard
- Manage all HR and employeerelation issues in accordance with the Company HR policies and inconsultation with the relevant HR representative and effectivelycarry out grievance disciplinary and appeal hearings whereappropriate
- Identify opportunities for newbusiness additions to service and noncontractualwork
- Ensure client queries are dealt witheffectively and quickly ensuring clientsatisfaction
- Recruit motivate and train(induction and ongoing) employee
- Ensure alloperatives are trained on and using correctly the Time &Attendance system * Support the business development to identifyingopportunities with other clients to maximise profit andgrowth
- Be commercially minded in every aspectof the business and day to day activity * Identify areas ofimprovement within the business area in relation to productivityimprovement in allocation of hours and any other areas that effectmonthly results
- Managing agreed KPIrequirements and reporting ensuring Monthly cleaning audits arecompleted with the client or clientrepresentative.
- Represent the client in aprofessional manner at all time.
- Demonstratethe values of the company and lead by example at all times. *Budget management high performance in this area isessential
- Ensure that all sites are deliveringoperational excellence within budgets and structures inclusive oflabour cost chemical usage and uniformcosts.
- Identify ways to improve innovationproductivity and continuous improvement of the serviceperformance.
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Cleaning Account Manager - Liverpool, United Kingdom - Sentrex Services UK Ltd
Description
Sentrex Services UK Ltd is a multi millionpound rapidly expanding Contract Cleaning and Facility ManagementCompany. Sentrex was founded in 2009 and our Directors &Managers have over 30 years combined experience in the industry.Sentrex provide a wide variety of services to commercial businessesacross a variety of industries including Food Hygiene Warehouse& Distribution Education & FinancialServices.
Sentrex ServicesCulture
Sentrex currently employsaround 450 employees across the UK with around 20 employees basedin our Head Office in Greater Manchester. If you are a dedicatedarticulate & determined individual who enjoys working closelywith Clients & staff to build relationships then we want tohear from you.
Due to continuedgrowth we are looking to recruit an Account Manager for theLiverpool and surroundingArea.
Our core services includedaily cleaning industrial & specialist cleaning window cleaninggrounds maintenance services. In addition to this we also providewashroom waste management pest control & building maintenancesolutions.
As Account Manager for the LiverpoolArea you will be responsible for a selection of around 40Clients.
You will be provided with a companybranded vehicle mobile phone &tablet.
TheRole
To manage and oversee thedaily operations of the Business not limited to Daily OfficeCleaning Services Key responsibilities and accountabilities:
Remote Work :
No
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Cleaning Account Manager professionals in Liverpool
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Romanie Smith
Driven , customer focused individual looking to grow my career. Skills in communication, time manage ...
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Devender Kumar
Dynamic Industrial Automation Professional, MBA
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ALAN JOHN JACOB
IT Support engineer/ Service desk/ ICT
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Binu Rani Albert
Administration/Project Support
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Mohamed Rathees Raseek
Finance Professional
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Daniel Walkinshaw
I have 4 years retail work with toolstation. Work my way up to supervisor looking for a change and p ...