Jobs
>
London

    Neighbourhood Housing Officer - London, United Kingdom - CRA GROUP LIMITED

    CRA GROUP LIMITED
    CRA GROUP LIMITED London, United Kingdom

    1 week ago

    Default job background
    Description

    34 monthscontract with a South London based LocalAuthority

    JobSummary:

    The overallpurpose of the Neighbourhood Housing Officer role is to deliver anintegrated generic housing service to tenants and leaseholdcustomers and to work closely with other teams councillors andTenants & Residents Associations to achieve sustainabletenancies in sustainablecommunities.

    To provide a proactive and customer focused housingmanagement service across a designated area and to ensure that theCouncil fulfils its legal and contractual obligations to tenantsandleaseholders.

    To act as aregular and visible presence on estates taking action to make sureestates are safe and well maintained and provide advice informationand reports on any housing managementmatter.

    To support theNeighbourhood Housing Team deliver the Vulnerable ResidentsOffer.

    KeyDuties/Accountabilities:

    • Deliverkey housing management services to a high standard ensuring thatactivities are delivered ontime.
    • Provide assistance advice andinformation to residents on the full range of tenancy and estatemanagement services and work with other service areas (e.g repairs)to ensure all contractual responsibilities aremet.
    • Update management informationsystems and databases with for example data relating to customerprofiling tenancy audits estate inspections antisocial behaviourand moving homeapplications.
    • Respond to complaintsmembers enquiries and problems of service delivery which are withinthe post holder s responsibility and make suggestions for improvingservice delivery.
    • Ensure theefficient processing of allowances rights to compensation exgratiaclaims and discretionary awards in line with policy audit and legalrequirements.
    • Ensure the delivery ofall services comply with relevant legislation andregulation.
    • Investigate and manageabandoned properties.
    • Conduct tenancy checksand investigate tenancy fraud.
    • Tomanage decants including being point of contact for tenantliaison.
    • To carry out newtenant welcome visits and tenancyreviews.
    • Investigate and processtenancy changes e.g. succession assignment mutualexchange.
    • Provide specific adviceand support both in person via telephone email and on estates; onareas relating to housing i.e. tenancy agreements repairshousing/tenancy support.
    • Tocoordinate and carry out routine site inspections and makeappropriate recommendations in relation to communal repairs firesafety and general health and safety.
    • To monitor contractsproviding estates services.
    • Toproduce Estate Plans and work with other service areas to deliverthese.
    • To identify nuisance andantisocial behaviour and in the first instance make an attempt toaddress the issue referring to the Tenancy Enforcement Team if theidentified problem continues for that team to investigate andremedy.
    • Toinvestigate and manage other key breaches of tenancy e.gsubletting.
    • To provide reports management transfers or case work andactions.
    • To work effectively withpartner agencies.
    • Identify the need forand promote tenant participation and community developmentinitiatives.

    Organise andattend communitymeetings.

    EssentialExperienceRequired:

    Anunderstanding of the issues of housing estate management health andsafety and how these impact on the wellbeing of residents and theresponsibilities oflandlords.

    Knowledge ofcurrent legislation relevant to housing tenancy and leaseholdmanagement and safety and estatemanagement.

    Additionalinformation tonote:

    Ability to workevenings and weekends as required by thejob.

    The closingdate for this position is Monday04/03/2023.


  • Akton Recruitment

    Housing Officer

    2 days ago

    Akton Recruitment London, United Kingdom

    Akton Recruitment has an opening for a Housing Officer · The Housing Solutions Team provides a comprehensive managed temporary accommodation service. The Housing Solutions Team provides housing advice, homelessness casework and support households in temporary accommodation to rap ...

  • Carefirst Recruitment Ltd

    Housing Officer

    1 day ago

    Carefirst Recruitment Ltd London, United Kingdom

    Care First Recruitment Ltd are currently recruiting Housing Officers for various London Boroughs. You will need to be able to create a tenancy and management service which achieves compliance with the terms of tenancy and lease conditions. Housing officerswill need to build and m ...

  • Novax Recruitment Ltd

    Housing Officer

    4 days ago

    Novax Recruitment Ltd London, United Kingdom

    **Housing Officer** · **Tower Hamlets** · **Contract** · **£25 Umbrella P/H** · We are currently looking for a Housing Officer for a role in Tower Hamlets. The Housing Officer will be responsible for the · provision of the statutory homeless service at London Borough Council Towe ...

  • Akton Recruitment

    Housing Officer

    2 days ago

    Akton Recruitment London, United Kingdom

    Akton Recruitment has an opening for a Housing Officer in London · **Job Purpose**: · 1. Be the face of Brent Housing. Provide visible, accessible housing management services on · the ground to customers renting homes, garages or travellers sites, owner occupiers and · shared own ...

  • Wathamstow and Chingford Almshouse Charity

    Housing Officer

    5 days ago

    Wathamstow and Chingford Almshouse Charity London, United Kingdom

    Job description · We are a super, successful and one of the UKs longest established Charities and are looking for a Housing Officer to act as a first point of contact & support for residents and to deliver the day-to-day housing management services. Our history as an Almshouse Ch ...

  • Christian Action Housing

    Housing Officer

    3 days ago

    Christian Action Housing London, United Kingdom

    **Housing Officer** · **Location**: Enfield (Hybrid working) **Salary**: £33,600 **Hours**: 37.5 per week · **Who we are** · Our Association was founded in 1966 by a group of local church groups in response to the desperate need in the local area for affordable rental housing. Ch ...

  • Bridge of Hope

    Housing Officer

    1 week ago

    Bridge of Hope London, United Kingdom

    ARE YOU A SPECIALIST HOUSING/NEIGHBOURHOOD OFFICER AND SEEKING A NEW PERMANENT ROLE IN LONDON? · Salary of £35,424 - INTERVIEWS ASAP · 35 hours per week, Monday to Friday. · Keen on working for a housing association? · This amazing opportunity is based all across London, and payi ...

  • Tempting Recruitment

    Housing Officer

    2 days ago

    Tempting Recruitment London, United Kingdom

    **Tempting Recruitment **are working on behalf of our client, a · **local authority **in the · **Northwest London **region, to recruit experienced · **Housing Officer. **If you are looking to increase your earnings for the year, · **Contract: 3-6 months (Possible Extension)** · * ...

  • Eden Brown Synergy

    Housing Officer

    2 days ago

    Eden Brown Synergy London, United Kingdom

    **Job Title**: Housing Officer · **Location**: Westminster · **Pay Rate**: £23.94 UMB p/h · **Duration**: 6 months · **About the Role**: · We are urgently seeking Housing Officers/Agents to join our new Care & Support team, dedicated to assisting vulnerable residents within our H ...

  • Tempting Recruitment

    Housing Officer

    2 days ago

    Tempting Recruitment London, United Kingdom

    **Tempting Recruitment **are working on behalf of our client, a · **local authority **in the · **Central London **region, to recruit experienced · **Housing Officer. **If you are looking to increase your earnings for the year, · **Contract: 3-6 months (Possible Extension)** · **S ...

  • Stef & Philips

    Housing Officer

    3 days ago

    Stef & Philips London, United Kingdom

    **Job description** · **About The Role** · **About Us** · Choosing to work at Stef & Philips is about more than just having a job. All members of our team share the same goal: to help improve the lives of vulnerable people around the UK, by delivering safe, suitable homes and vit ...

  • Stef & Philips

    Housing Officer

    1 week ago

    Stef & Philips London, United Kingdom

    **Job description** · **About The Role** · - North, East & South East London · **About Us** · Choosing to work at Stef & Philips is about more than just having a job. All members of our team share the same goal: to help improve the lives of vulnerable people around the UK, by del ...

  • Home from Home Housing Association Ltd.

    Housing Officer

    6 days ago

    Home from Home Housing Association Ltd. London, United Kingdom

    Job description · **Home from Home Housing Association **is a small BME-led registered social landlord providing good quality permanent & temporary housing for the local community, and operating in Newham. Our mission is to deliver a supportive and responsive service. · With the ...

  • TRI Consulting

    Housing Officer

    1 week ago

    TRI Consulting London, United Kingdom

    Large Housing Association requires a Housing Officer to provide a personal holistic housing management service to residents. · **Responsibilities**: · Responsible and accountable to residents for providing an excellent, empathetic, and personal housing management service. This in ...

  • Eden Brown Built Environment

    Housing Officer

    1 week ago

    Eden Brown Built Environment London, United Kingdom

    A leading housing association is looking for multiple Housing Officers to cover different area around North, East, South and West London, providing a full range of services to tenants. You will need to be confident in communication, committed to excellent customer service and abl ...

  • Local Space

    Housing Officer

    5 days ago

    Local Space London, United Kingdom

    We are Local Space, a 2,800-home registered provider of social housing operating in East London & Essex. We are a G1 V1 rated RP (Registered Provider). We are Investors in People accredited and are the only housing association to hold the sector's highest credit rating, AA-. · Or ...

  • Bridge of Hope

    Housing Officers

    1 week ago

    Bridge of Hope London, United Kingdom

    Adecco are recruting for a number of Housing Officers for a West-London Local Authority. · **The following positions are available**: · - Housing Officer - Tenancy Management - Based in Ealing · - Housing Officer - Tenancy Management - Based in Northolt · - Housing Officer - Tena ...

  • KHAN'S D.I.Y LIMITED

    Housing Officer

    4 days ago

    KHAN'S D.I.Y LIMITED London, United Kingdom

    **Portfolio/responsibilities of this role** · The council's Housing Services are high profile and vital to maintaining and enhancing the city council's reputation. · The post holder will: · Manage a designated patch of properties, this may include Social Housing tenants, Council ...

  • FOOTPRINTZ LTD

    Housing Officer

    3 days ago

    FOOTPRINTZ LTD London, United Kingdom

    We are currently recruiting Housing Officers for various London Boroughs. You will need to be able to create a tenancy and management service which achieves compliance with the terms of tenancy and lease conditions. Housing officers will need to build and maintain effective relat ...

  • Whitehouse And Porter Ltd

    Housing Officer

    1 week ago

    Whitehouse And Porter Ltd London, United Kingdom

    **ob description** · Lynx Ltd are currently recruiting Housing Officers for various London Boroughs. You will need to be able to create a tenancy and management service which achieves compliance with the terms of tenancy and lease conditions. Housing officers will need to build a ...