-
Complaints Officer
Found in: Jooble UK O C2 - 38 minutes ago
zeroG - AI in Aviation London, United KingdomAbout Lendable · Lendable is on a mission to make consumer finance amazing: faster, cheaper and friendlier. · > We're building one of the world's leading fintech companies and are off to a strong start: · > One of the UK's newest unicorns with a team of just over 400 peop ...
-
Complaints Officer
Found in: Jooble UK O C2 - 2 days ago
Allied Healthcare Westminster, Greater London, United KingdomComplaints Officer (Hybrid) needed in Westminster, £17.42ph PAYE - Reference: RQ1241633 · As a Complaints Officer, you'll report to a Complaints Team Manager, based in one the offices for a minimum of three days per week. · Your role within the complaints team will involve hand ...
-
Complaints Officer
Found in: Jooble UK O C2 - 2 days ago
Novax Recruitment Ltd London, United KingdomJob Title: Senior Complaints Officer · Job Type: Temporary · We are looking for someone who is currently or recently worked in a local authority dealing with complaints and queries. The Senior Complaints Officer will be a key player in managing and responding to complex housing c ...
-
Complaints Officer
Found in: Jooble UK O C2 - 4 days ago
Essential Employment London, United KingdomComplaints Officer (Hybrid) needed in Westminster, £17.42ph PAYE – Reference: RQ1241633 · As a Complaints Officer, you'll report to a Complaints Team Manager, based in one the offices for a minimum of three days per week. · Your role within the complaints team will involve handl ...
-
Complaints Officer
Found in: Jooble UK O C2 - 1 day ago
Reed London, United Kingdom Full timeMy client, a London social housing provider, seek an experienced Corporate Complaints and InsightOfficer to start asap · The Corporate Complaints & Insight Officer role is pivotal to the success of delivering a first-class customer experience . This role is central to the seamle ...
-
Complaints Officer
Found in: Jooble UK O C2 - 5 days ago
Ackerman Pierce Ltd London, United KingdomDo you have experience in Housing Repairs? We have an exciting new role as a repair's customer coordinator ensuring that complex cases of disrepair, complaints and insurance claims are solved as well as customer's homes are safe, sound and in good repair. · Book post inspections ...
-
Senior Complaints Officer
Found in: Indeed UK C2 - 4 days ago
Daniel Owen Ltd Westminster, United Kingdom Full timeSenior Complaints Officer · Based in Westminster · Office based/Hybrid. 3 days in 2 days remote potentially. · £24.53per hour PAYE · We are looking for someone who is currently or recently worked in a local authority dealing with complaints and queries. Candidates will need excel ...
-
Complaints Support Officer
Found in: Jooble UK O C2 - 1 day ago
NorseCare United KingdomComplaints Support Officer · Salary £21,342 · 37 Hours per week · East Hampshire Norse is currently recruiting for a complaints Support Officer to join our team at Bedford Road in Petersfield. · This position is being offered on a full time, permanent contract working 37 hours ...
-
Complaints & Communications Officer
Found in: Jooble UK O C2 - 2 days ago
Cyngor Caerdydd/Cardiff Council United KingdomAn exciting opportunity has arisen within Housing & Communities Service Area for a Complaints & Communications Officer. · The successful candidate will provide effective communications, responding to complaints and enquiries for the Quality & Appeals Team. About the Job · The ...
-
Senior Complaints Officer
Found in: Jooble UK O C2 - 36 minutes ago
Coyles London, United KingdomOne of our local authority clients are currently recruiting for a Senior Complaints Officer. This is a temporary contract for 2 months with possible further extension based on budget and performance. · Main Purpose of Post/Job Summary · The Senior Complaints Officer will be a ...
-
Senior Complaints Officer
Found in: Click to Hired UK C2 - 3 days ago
AKTON Resourcing Ltd City of Westminster, United Kingdom Contract, Full timeSenior Complaints Officer · Westminster · I am recruiting for a local authority who is looking for someone to play a vital part in helping to support the team manage and respond to complaints. · You will support the Complaints and Service Improvement Team with incoming complex h ...
-
Senior Complaints Officer
Found in: Talent UK C2 - 3 days ago
Novax Recruitment Ltd Westminster, United Kingdom Full timeJob Title: Senior Complaints Officer · Location: Westminster · Salary / Pay Rate: £29 P/H (Umbrella) · Job Type: Temporary · The Role · We are looking for someone who is currently or recently worked in a local authority dealing with complaints and queries. Candidates will need ex ...
-
Senior Complaints Officer
Found in: Click to Hired UK C2 - 4 days ago
Daniel Owen Ltd City of Westminster, United Kingdom Temporary, Full timeSenior Complaints Officer · Based in Westminster · Office based/Hybrid. 3 days in 2 days remote potentially. · £24.53per hour PAYE · We are looking for someone who is currently or recently worked in a local authority dealing with complaints and queries. Candidates will need exc ...
-
Senior Complaints Officer
Found in: Jooble UK O C2 - 4 days ago
Novax Recruitment Ltd London, United Kingdom Temporary, Full timeJob Title: Senior Complaints Officer · Location: Westminster · Salary / Pay Rate: £29 P/H (Umbrella) · Job Type: Temporary · The Role · We are looking for someone who is currently or recently worked in a local authority dealing with complaints and queries. Candidates will need ex ...
-
Senior Complaints Officer
Found in: Talent UK 2A C2 - 1 day ago
Coyles City of Westminster, United Kingdom TemporaryOne of our local authority clients are currently recruiting for a Senior Complaints Officer. This is a temporary contract for 2 months with possible further extension based on budget and performance.Main Purpose of Post/Job SummaryThe Senior Complaints Officer will be a key playe ...
-
Senior Complaints Officer
Found in: Talent UK 2A C2 - 1 day ago
AKTON Resourcing Ltd City of Westminster, United Kingdom ContractSenior Complaints OfficerWestminster I am recruiting for a local authority who is looking for someone to play a vital part in helping to support the team manage and respond to complaints.You will support the Complaints and Service Improvement Team with incoming complex housing co ...
-
Senior Complaints Officer
Found in: Click to Hired UK C2 - 2 days ago
Novax Recruitment Ltd City of Westminster, United Kingdom Contract, Full timeSenior Complaints Officer · Westminster · £25 per hour (umbrella) · Full Time Contract ( 3 months ) · Novax Recruitment is actively seeking an Administrator in Havering. This is a contract without a scope for extension working full time hours. The employer can offer hybrid workin ...
-
Senior Complaints Officer
Found in: Jooble UK O C2 - 39 minutes ago
Aatom Recruitment Westminster, Greater London, United KingdomWorking on behalf of a Local Authority, Aatom Recruitment has a new opportunity for a Senior Complaints Officer for Housing Services on a 3 months contract with a possibility of further extension. · The post holder will play a vital part in helping to support the team manage a ...
-
Senior Complaints Officer
Found in: Jooble UK O C2 - 38 minutes ago
Akton Recruitment Westminster, Greater London, United KingdomSenior Complaints Officer · Westminster I am recruiting for a local authority who is looking for someone to play a vital part in helping to support the team manage and respond to complaints. You will support the Complaints and Service Improvement Team with incoming complex housi ...
-
Senior Complaints Officer
Found in: Talent UK C2 - 3 days ago
Novax Recruitment Ltd Westminster, United Kingdom Full timeSenior Complaints Officer · Westminster · £25 per hour (umbrella) · Full Time Contract ( 3 months ) · Novax Recruitment is actively seeking an Administrator in Havering. This is a contract without a scope for extension working full time hours. The employer can offer hybrid workin ...
Senior Complaints Officer - London, United Kingdom - Tower Hamlets Partnership
Description
An exciting opportunity has arisen to join the Council's Complaints Service as a Senior Complaints Officer.
This role is required to ensure the compliance of the Councils' statutory obligations under children's, adults and public health complaints legislation as well as investigating complex corporate complaints and writing detailed responses to residents.
The post holder will provide advice and guidance to residents and other stakeholders including senior managers within all Council services and also lead on the completion of Ombudsman casework.
Knowledge and experience of complaints management is essential as is the use of an electronic case management system.
For further information about this role, please contact Mr Usman Zia on
Tower Hamlets vision for our borough is that: people are aspirational, independent and have equal access to opportunities; we are a borough that our residents are proud of and love to live in; and we are a dynamic, outcomes-based council using digital innovation and partnership working to respond to the changing needs of our borough. We want people who aspire to our TOWER values: Together; Open; Willing; Excellent; Respect.