- Your role within the complaints team will involve handling various administrative tasks related to complaints.
- This includes engaging with our residents via telephone, email, and formal written correspondence.
- Your responsibilities will encompass logging new complaints, processing compensation claims, and responding to complaints and enquiries from elected members.
- Letter writing and meticulous attention to detail are crucial aspects of this role.
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Complaints Officer
1 week ago
Ritz Farringdon London, United KingdomOur aim is to ensure is that every resident, business, and visitor of Westminster will thrive in a clean, safe, and quiet city. Public Protection and Licensing is a service that enhances the lives of our residents and businesses. The service sits at the heart of this vision to de ...
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Complaints Officer
4 days ago
Venn Group London, United Kingdom**New Opportunity - Complaints Officer** · Venn Group is working with an NHS organisation to recruit for a Complaints Officer. The successful post holder will be responsible for ensuring the delivery of a quality complaints and concerns service for the Trust. · **Duties**: · - Ca ...
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Complaints Officer
2 days ago
Adecco UK London, United Kingdom**Complaints Officer**: · The complaints officer will be required to investigate and respond to Stage 1 and Stage 2 Complaints, Leader Enquiries, Member Enquiries, FOIs, SARs and Ombudsman cases. · Failure to provide this service will impact our services to residents, meeting sta ...
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Complaints Officer
1 week ago
Venn Group London, United Kingdom**Full Time Temporary ContractRequirement (2 months)** · **Complaints Officer** · Venn Group is currently working with a health organisation in London for a Complaints Officer to support the organisation. · - Managing a caseload of complaints · - Improving complaints handling · - ...
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Complaints Officer
1 week ago
Deekay Technical Recruitment Ltd London, United KingdomPrincipal Complaints Officer · Islington · 4 mths+ contract · To manage and respond to Chief Executive Stage complaints, Local Government & Social Care Ombudsman and Housing Ombudsman cases, ensuring the target timescales are met and appropriate remedies and redress are identifie ...
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Complaints Officer
1 week ago
Bridge of Hope London, United KingdomComplaints Officer required for our public sector client to work Hybrid · £18.76 per hour PAYE · 6 months - possible extension · Hybrid Working · This role supports the senior complaint officer in the effective investigation of stage two complaints for all non-statutory services; ...
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Complaints Officer
1 week ago
Edenvale Recruitment London, United Kingdom**Role: Property Services Complaints Officer** · **Location: Camden - Hybrid** · **Hours: 35 per week Mon-Fri** · **Salary: Up to £32k pa** · **Duties and responsibilities include but are not limited to**: · - Proactively manage your own caseload of complaints. · - Adhere to inte ...
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Complaints Officer
1 week ago
Essential Employment Westminster, United KingdomComplaints Officer needed in South West London. · The hourly rate is £21.65ph PAYE · This is a temporary role · The reference number is: RQ1126728 · The successful will coordinate complaints and correspondence received from communities and ward councillors, minimising duplication ...
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Complaints Officer
5 days ago
Tempting Recruitment London, United KingdomTempting Recruitment are working alongside our client, a Housing Association, who are looking to recruit an experienced Complaints Officer to join their team based in the London area. · **JOB DETAILS** · - PAY RATE: £24.73 per hour Umbrella · - WORK TYPE: Temporary · - WORK PATTE ...
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Complaints Officer
1 week ago
Spinwell London, United KingdomRole: Complaints Officer · Contract Length: 2 months · Location: London · IR35: Inside · Pay Rate to Intermediary: £195.83 per day · Spinwell is recruiting for a Complaints Officer for an excellent opportunity within the public sector. · **RESPONSIBILITIES OF THE COMPLAINTS OFFIC ...
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Complaints Officer
4 days ago
Venn Group London, United Kingdom**Temporary Requirement** · **Complaints Officer** · Venn Group is currently recruiting a Complaints Officer for an NHS organisation in London. · - Understanding the complaints process · - Working efficiently on the Datix system · - Working knowledge of excel/spreadsheets · - Exp ...
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Complaints Officer
4 days ago
Lendable London, United Kingdom**About Lendable**: · Lendable is on a mission to make consumer finance amazing**: faster, cheaper and friendlier.** · We're building one of the** world's leading fintech** companies and are off to a strong start: · - One of the** UK's newest unicorns** with a team of just over 2 ...
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Complaints Officer
1 week ago
CCA Recruitment London, United Kingdom**Complaints Officer - Sidcup/Stratford (12 Months FTC)** · **Title**:Complaints Officer · **Contract Type**:12-month FTC · **Location**:Sidcup or Stratford - Hybrid working with 2/3 days being home based · **Salary**:£26,198- £28,000 per annum DOE · **Hours**:35 hours per week · ...
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Complaints Officer
4 days ago
Zopa Limited London, United Kingdom**Our Story** · **Hello there. We're Zopa.** · - We began our journey in 2005 with the drive to deliver customer-first financial products. Fast forward to 2020, we shifted gears and became a digital bank, leveraging our customer knowledge, money expertise and technical agility to ...
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Complaints Officer
1 week ago
Service Care London, United KingdomComplaints Officer needed with the Royal Borough of Kensington and Chelsea · **Start** **Date**: · - ASAP · **Location** - Kensington · **Duration** - Initially 3 months · **Hours** **per** **week** - 36 hours per week · **Salary** - £18.76 ltd an hour · *** · **Description**: · ...
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Complaints Officer
1 week ago
MMP Consultancy London, United KingdomMMP Consultancy are looking to recruit a Complaints Officer to join a Housing Provider based in London. · **Duties**: · - As Complaints Officer, deliver a fantastic experience to the customer who may have made a complaint by leading on complaints resolution from start to finish, ...
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Complaints Officer
1 week ago
Fox Morris Group London, United Kingdom**Complaints Officer - Benefits & Housing Needs - Hackney Council** · **3 - 6+ Month Ongoing Contract** · **Rate - Negotiable - Please send your CV with the rate of pay you require** · **Essentials**: · - Must have handled stage 1 complaints and Members Enquiries from elected pol ...
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Complaints Officer
4 days ago
Zopa Limited London, United Kingdom**Our Story** · **Hello there. We're Zopa.** · - We began our journey in 2005 with the drive to deliver customer-first financial products. Fast forward to 2020, we shifted gears and became a digital bank, leveraging our customer knowledge, money expertise and technical agility to ...
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Complaints Officer
4 days ago
Page Personnel - UK Camden, United KingdomA fantastic opportunity, on a Temporary Basis until May 2024 · - Hybrid working · - 3 days in the office · **About Our Client**: · Apart of the G15 group · - Well established housing association. · **Complaints and Insight officer responsibilities-** · - Handling of complaints an ...
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Complaints Officer
1 week ago
Funding Circle UK London, United Kingdom**Who are we?**: · We want to help small businesses win. That's why we're here. · We connect small business owners to investors - to create jobs, help families and power economies - because we believe that people are made to do more. And we want to help them get the finance they ...
Complaints Officer - London, United Kingdom - Essential Employment
Description
Complaints Officer (Hybrid) needed in Westminster, £17.42ph PAYE – Reference: RQ1241633
As a Complaints Officer, you'll report to a Complaints Team Manager, based in one the offices for a minimum of three days per week.
This is a Full time role on a temporary contract basis.
If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to quoting the reference number.
Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.
All our roles may be subject to pre-employment checks including references so please beprepared.
Due to high volumes of CVs received we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage.
You can also follow us at Twitter/Facebook/LinkedIn or via our website
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