Account Manager - South East London, United Kingdom - Sagacity

Sagacity South East London, United Kingdom

Found in: Jooble UK C2 - 1 week ago

Description

As an Account Manager at Sagacity, you will be supporting a number of Account Directors on larger client accounts as well as being the 'go to' person for a nominated list of clients.
Day-to-day as an Account Manager you'll be tasked with the following duties:
· Working with the Account Director
o attending regular meetings with clients to ensure that they are getting the best out of our products
o to develop key relationships and maximise revenue
o generating revenue through upsell/cross selling of products and services
o formulating plans to grow and manage key accounts

Communicating to the client base on future improvements to the products and the roadmap
Single point of contact for some clients at an operational level, with responsibility for the account retention and growth of accounts
Establishing and maintaining strong client relationships
Ensuring that agreed service and delivery targets are met consistently
Producing weekly, monthly and quarterly status reports/account plans for each client
Centralising licencing agreements and pricing
Working with the product management team to produce documentation for product releases and upgrades
Supporting the development and management of a number of hosted solutions

Previous experience as an Account Manager in the data for marketing industry, and data solution development is essential (min 2 years). Attitude and aptitude are key, and the following skills are needed:

Must be highly numerate and commercially aware
Clear communication both verbal and written
Confident presentation skills
Attention to detail and accuracy in work at all times
Good working knowledge of Microsoft Office products
Strong problem solving and analytical skills
Ability to work on own initiative
Ability to cope with conflicting demands and prioritise tasks
Methodical with excellent organisational skills
Experience of FastStats or similar would also be highly beneficial

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