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    Assistant Manager Human Resources - Southampton, United Kingdom - AVASK

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    Description

    This role provides key support assisting in the management of the HR team. Acting as first point of contact for a range of day-to-day HR queries from internal and external customers, providing advice and guidance on HR processes, procedures and ER across the Group.

    You should have previous HR experience within a busy office environment and be able to create and deliver training and provide management coaching.

    Responsibilities:

    Human Resources


    • Act as first response for supporting and coaching managers - this includes ensuring all policies are applied consistently and that all HR

    queries are dealt with promptly and reliably.


    • Report on HR trends and performance and take on feedback from around the business maintaining supportive relationships with all

    Departments.


    • Lead Employee Relations such as capability investigations, mediations, grievances and disciplinaries.


    • Establish and maintain positive and professional relationships with your key stakeholders, internally and externally.


    • Support the Recruitment function of the business, and retaining talent.


    • Provide ongoing HR support to the Group offices.


    • Proactively collaborate with Group Senior HR Advisor on ongoing projects, and strategic improvement


    • Identify opportunities and solutions for improvement of processes.

    Learning and Development


    • Creation of eLearning courses to aid learning in different departments across the Group.


    • Delivery of training at varying levels from junior to senior level.


    • Ownership of the competency matrix, keeping this updated as job descriptions change, and new ones are added.


    • Gather feedback and data from learning carried out across the business and identify needs for future training planning, based on these metrics.


    • Support in encouraging eLearning to be completed and play an active part in promoting eLearning to support career goals etc.

    Essential knowledge, skills and experience:


    • CIPD level 5


    • Good attention to detail.


    • Excellent communication skills.


    • Self-starter with excellent time management, multi-tasking and organisational skills.


    • Strong work ethic and sense of integrity, trustworthiness and ability to maintain a high level of confidentiality.


    • Ability to learn and adapt quickly.


    • Personable and strong relationship builder.


    • Strong mediation skills.


    • Commercial awareness.


    • Independent work ethic.

    Must have the Right to Work

    Contact Michelle at for more information



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