- Make initial contact with tenants
- Build customer confidence
- Explain all aspects of improvement work
- Identify Customer needs (working parents/shift patterns/health issues etc).
- Open forum client/management meeting.
- Book appointments with tenants
- Visit tenants with portfolio of relevant works and design briefs.
- Picture surveys
- Communicate with tenant throughout works programme
- Be the link between tenant and Site Manager
- Administration/record keeping
- Daily line management meetings
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Resident Liaison Officer - London, United Kingdom - Velocity Recruitment
Description
Resident Liaison Officer for FRA, FEDs and Window replacements works on social housing contract – North London
Position: Resident Liaison Officer - FRA, FEDs and Window replacements - Social Housing
Location: North London
Salary: £27k - £32k + Package
Position: Resident Liaison Officer required for EWI works on a social housing refurbishment contract in Hertfordshire valued at £1.5m reporting to a Site Manager
Project: The framework will include FRA, FEDs and Window replacements across London Borough of Camden
Company Overview:
Our client has established itself as one of the largest and most successful providers of social housing refurbishment schemes. They undertake projects from as little as £500k up to as large as £10 million. They pride themselves on staff retention and training and due to structured successful expansion and are a top 5 in their sector.
Role/Duties?
Candidates will be required to have a full driving licence and their own car and in turn will receive a car allowance.
PLEASE NOTE
You must be eligible to live and work in the UK to apply for this position