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    Quality Performance Analyst - London, United Kingdom - Edenbrook

    Edenbrook
    Edenbrook London, United Kingdom

    Found in: Jooble UK C2 - 6 days ago

    Default job background
    Description
    We are currently partnering with a market leading Insurance company to recruit a Performance, Quality & Governance Analyst.

    Reporting into the Performance, Quality & Governance Director you will be providing analytics and expertise in the areas of Vendor Management, SLA reporting and regulatory Governance.

    Liaise with local and group teams to understand assigned areas and performance
    Develop reporting & SLA capabilities and manage performance metrics and reporting for assigned remit
    Create or track/implement a calendar of contract renewals and track progress to completion

    Support or manage a vendor governance process to drive a performance culture with 3rd parties and internally using third party governance framework and tiering system.

    Create Management Information decks and reports for governance meetings, adhering to corporate standards

    Works closely with various stakeholders across the enterprise, including Quality & Governance, Third Party Risk, Legal, Procurement, and Finance teams.

    Experience in implementing or managing governance processes related to vendors and suppliers
    Experience working for an insurance company
    Knowledge of PMO and project processes
    Regulatory reporting experience
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