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    Platform and Service Manager - London, United Kingdom - UCL Eastman Dental Institute

    UCL Eastman Dental Institute
    UCL Eastman Dental Institute London, United Kingdom

    Found in: Talent UK C2 - 2 days ago

    Default job background
    Fixed-term
    Description

    About the role

    This role is both responsible and accountable for proactive delivery and management of network services at UCL - including operational management, service strategy and all-encompassing aspects of service lifecycle and health management.

    Closing Date: – 23:59 (UK time)

    About you

    The candidate will have demonstratable experience of developing and managing a high performing team of skilled network engineers including the ability to inspire, motivate, coach, mentor and guide. Ability to effectively manage workload by prioritising, delegating and negotiating with colleagues at all levels. The candidate will have the ability to lead the team to develop network solutions through all stages of the product lifecycle alongside colleagues from Architecture, Information Security, and other relevant areas.

    Coming from a strong technical background, the candidate will have good knowledge and management experience across a breadth of current networking technologies including but not limited to LAN, WAN, Datacentre, Security and Wireless. The candidate will also have good knowledge of cloud networking technologies and the ability to drive forward the networking integration of on-prem and Cloud services.

    Knowledge and experience of modern, best in brand networking technology is key with a strong ability to transition and embed such platforms into service and manage their ongoing integration.

    The candidate will have experience of identifying network automation and DevOps opportunities and implementing these using appropriate tooling within operational teams.

    The candidate will have excellent communication skills and the ability to communicate information to all levels as well as the ability to lead the team to find resolutions during Critical incidents whilst managing stakeholder expectations.

    Budget management including identifying and influencing cost savings to obtain best value for money. Experience of managing vendor relationships and extracting the best value from these.

    What we offer

    As well as the exciting opportunities this role presents, we also offer some great benefits some of which are below:

  • 41 Days holiday (27 days annual leave 8 bank holiday and 6 closure days)
  • Additional 5 days' annual leave purchase scheme
  • Defined benefit career average revalued earnings pension scheme (CARE)
  • Cycle to work scheme and season ticket loan
  • Immigration loan
  • Relocation scheme for certain posts
  • On-Site nursery
  • On-site gym
  • Enhanced maternity, paternity and adoption pay
  • Employee assistance programme: Staff Support Service
  • Discounted medical insurance
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