- Maintaining strong client relationships with high levels of satisfaction
- Providing and maintaining the high quality of service delivery
- Hold regular contract and specification review meetings with clients.
- Reviewing profit and loss on a quarterly basis ensuring the contracts are running in the most profitable manner, highlight any losses and suggest cost savings.
- Be responsible for ensuring Health & Safety procedures and legislation is adhered to.
- Excellent communication and people management skills at all levels
- Strong leadership and motivational skills, with the ability to forward plan, work under pressure and influence at a senior level.
- Experience with financial forecasting, budgeting, and analysis
- Working knowledge of Health and Safety systems in the cleaning industry
- Passionate, flexible, trustworthy, and innovative.
- Hold a full driving license and be able to travel to sites.
- We are employee-owned, making you a beneficiary of our future success.
- Two paid volunteering days annually – from beach cleans to supporting your local community. You choose...
- More than 250 perks and hundreds of exclusive deals and discounts
- Lots of training, development & apprenticeship opportunities to grow and progress your career.
- Our Mosaic committee & Mental Health First Aiders leading the change on all things Wellbeing, Diversity & Inclusion at Churchill
- All year-round recognition and annual awards programme to thank our shining stars.
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Account Director - Harpenden, United Kingdom - Cleaning
Description
Job Description:
Reporting into the Regional Director, The Account Director will join our specialist Make Ready business. Churchill's Make Ready division provides specialist vehicle preparation and station cleaning services within the Ambulance service which includes infection prevention control, technology, auditing and training. The Account Director will be hands on, working closely in supporting a team of two Account Managers to ensure contract performance and successful client / service delivery, whilst focusing on strategic development of Make Ready.
As Account Director you'll be:
As Account Director you'll have:
What we offer you
The opportunity to be part of one of the fastest growing specialist FM providers in the UK. This means that as our teams continue to grow, so can you.
The good stuff
Our commitment to Diversity, Equity and Inclusion
Churchill is an inclusive, equal opportunity employer and seeks to attract, develop and retain the best people from the widest network. We're committed to ensuring that all candidates are treated fairly, and with respect and dignity.
Reasonable adjustments
Please let us know if there are any adjustments, we can make to support you during our recruitment process. We're happy to help.