- Receives all new enquiries via email and telephone
- Forwards new enquiries in relation to catastrophic injuries to the relevant partners
- When the nature of a prospective client's injury is unknown, liaises with them via telephone/video call to seek further information regarding the details of their injury and understand their concerns
- Where a prospective client's claim would not meet the firm's value bar, prepares preliminary advice and signposts them to alternative law firms
- General administration, including filing, supporting internal processes and supporting the team's partners
- Contributes to department activities, such as business development initiatives (e.g., drafting articles/presentations) and internal know-how/training sessions
- Undertakes other ad hoc duties as required by the team
- Essential: full completion of either the LPC, SQE1 or bar course and at least a 2:1 at undergraduate level
- Excellent typing and IT skills, including good working knowledge of Microsoft Office Suite (Word, PowerPoint, Excel and Outlook)
- Understands client needs and displays an appropriate sense of urgency
- Demonstrates general commercial awareness and vision, helps to build client relationships through pursuing own business development/marketing initiatives
- Assists with and/or attends social, fund-raising or training activities
- Represents the firm appropriately, develops own professional network and raises personal and firm profile
- Makes use of the firm's collective knowledge resources, promotes internal knowledge-sharing
- Attends and contributes towards know-how or team meetings
- Well organised, uses initiative, prioritises appropriately, applies self, shows attention to detail, manages own workload and meets deadlines
- Demonstrates excellent communication and interpersonal skills (respectful, positive, articulate, professional and sympathetic)
- Delivers helpful internal services with a "can do" approach, shows commercial awareness and represents the department/firm appropriately
- Shares information and ideas
- Accepts and follows instructions, listens, makes notes, questions appropriately, co-operates
- Shows sound judgement and decision-making skills; acts within boundaries
- Shows commitment, passion and enthusiasm
- Is a respectful, reliable and supportive team player
- Reflects the firm's culture
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New Enquiries Paralegal - London, United Kingdom - Stewarts
Description
The Personal Injury and Clinical Negligence teams aim to consolidate their position as leading serious injury claimant practices in the country and to continue to secure high-quality instructions, acting only for clients who have sustained serious life-changing injury – in particular brain and spinal cord injury.
At an exciting time for the Personal Injury and Clinical Negligence departments, we are looking to recruit a dedicated New Enquiries paralegal to support the existing and growing teams.
Duties:
Job Skills Required:
Business Development and Financial skills:
Knowledge-Sharing Skills:
General Skills: