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    New Enquiries Paralegal - London, United Kingdom - Stewarts

    Stewarts
    Stewarts London, United Kingdom

    1 week ago

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    Description

    Job Description

    The Personal Injury and Clinical Negligence teams aim to consolidate their position as leading serious injury claimant practices in the country and to continue to secure high-quality instructions, acting only for clients who have sustained serious life-changing injury – in particular brain and spinal cord injury.

    At an exciting time for the Personal Injury and Clinical Negligence departments, we are looking to recruit a dedicated New Enquiries paralegal to support the existing and growing teams.

    Duties:

    • Receives all new enquiries via email and telephone
    • Forwards new enquiries in relation to catastrophic injuries to the relevant partners
    • When the nature of a prospective client's injury is unknown, liaises with them via telephone/video call to seek further information regarding the details of their injury and understand their concerns
    • Where a prospective client's claim would not meet the firm's value bar, prepares preliminary advice and signposts them to alternative law firms
    • General administration, including filing, supporting internal processes and supporting the team's partners
    • Contributes to department activities, such as business development initiatives (e.g., drafting articles/presentations) and internal know-how/training sessions
    • Undertakes other ad hoc duties as required by the team

    Job Skills Required:

    • Essential: full completion of either the LPC, SQE1 or bar course and at least a 2:1 at undergraduate level
    • Excellent typing and IT skills, including good working knowledge of Microsoft Office Suite (Word, PowerPoint, Excel and Outlook)

    Business Development and Financial skills:

    • Understands client needs and displays an appropriate sense of urgency
    • Demonstrates general commercial awareness and vision, helps to build client relationships through pursuing own business development/marketing initiatives
    • Assists with and/or attends social, fund-raising or training activities
    • Represents the firm appropriately, develops own professional network and raises personal and firm profile

    Knowledge-Sharing Skills:

    • Makes use of the firm's collective knowledge resources, promotes internal knowledge-sharing
    • Attends and contributes towards know-how or team meetings

    General Skills:

    • Well organised, uses initiative, prioritises appropriately, applies self, shows attention to detail, manages own workload and meets deadlines
    • Demonstrates excellent communication and interpersonal skills (respectful, positive, articulate, professional and sympathetic)
    • Delivers helpful internal services with a "can do" approach, shows commercial awareness and represents the department/firm appropriately
    • Shares information and ideas
    • Accepts and follows instructions, listens, makes notes, questions appropriately, co-operates
    • Shows sound judgement and decision-making skills; acts within boundaries
    • Shows commitment, passion and enthusiasm
    • Is a respectful, reliable and supportive team player
    • Reflects the firm's culture
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