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    Medical Telephone Receptionist - Birmingham, United Kingdom - American Family Care, Inc.

    Default job background
    Full time
    Description
    Benefits/Perks
    ~3- and 4-day work weeks
    ~ Some weekends and holidays required
    ~ Full-time benefits including matching 401(k)
    ~ Flexible Scheduling
    ~ Incentive Plans
    ~ Growth Opportunities

    Job Summary
    Serve as the first point of contact for the medical front office. Greet and register patients, collect payments, discharge patients, and maintain records.

    Responsibilities
    Greet patients with great customer service
    Answer phone calls and patient questions in a friendly and helpful tone
    Provide patients with initial paperwork and obtain copies of insurance and identification cards.
    Register patients, update patient records, and verify insurance accurately and timely
    Follow company procedures related to workers' compensation and occupational medicine patients
    Determine, collect, and process patient payments and address collection and billing issues
    Discharge patients accurately and timely by collecting balances, providing patient documentation, and following discharge procedures
    Assist patients with follow-up appointments, and fulfill medical documentation requests
    Balance daily patient charges (cash, check, credit cards) against system reports
    Qualifications
    High School Diploma or GED required
    Previous medical office experience preferred
    #J-18808-Ljbffr


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