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    Quality and Efficiency Supervisor - Bristol, United Kingdom - Hargreaves Lansdown

    Hargreaves Lansdown
    Hargreaves Lansdown Bristol, United Kingdom

    1 week ago

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    Description
    We have an exciting opportunity to join our Advisory division as a Quality Oversight Supervisor.

    Conducting individual and thematic reviews across the Advisory division to provide assurance that good client outcomes are at the forefront of advice given at all times and highlight where any advice presents risk to the client or the business.

    Monitoring competency of the financial advisers and managers, and helping to manage change, hence the skills of supervision and occasional coaching are essential.

    Working with financial advisers and managers to formulate solutions where issues are identified.

    Achieved or near completion of the Diploma in Financial Planning (RQF level 4) and ideally be working towards the Advanced Diploma (RQF level 6).

    Good working knowledge of Data Protection and Anti Money Laundering aspects as they relate to HL's business.
    An interest in financial advice and the different client outcomes that come from this.
    Proven skills in monitoring, supervising and coaching individuals.
    Based in Bristol head office, BS1 5HL. This is a permanent, full time position. For this role we offer a flexible working pattern to enable you the option of working from home.
    Here at HL, we're the UK's number 1 investment platform for private investors, based in Bristol. For more than 40 years we've helped investors save time, tax and money on their investments.
    We're steered by core values that promote service, quality, innovation, and opportunity in everything we do.
    Discretionary annual bonus* & annual pay review
    ~25 days* holiday plus bank holidays and 1-day additional Christmas closure time
    ~ Option to purchase an additional 5 days holiday per year at annual enrolment
    ~ Flexible working options available, including hybrid working
    ~ Enhanced parental leave
    ~ Pension scheme up to 11% employer contribution
    ~ Sharesave scheme - have a real stake in HL's future
    ~ Income Protection & Life insurance (4 x salary core level of cover)
    ~ Private medical insurance*~ Health care cash plans - including optical, dental, and out patientcare
    ~ and an Employee Assistance Programme
    ~ Gympass - gym memberships and wellbeing apps available
    ~ Variety of travel to work schemes with free bike storage and shower facilities
    ~ An inhouse barista serving subsidised coffee and snacks
    ~ Join HL's sports, I&D networks and volunteering groups (two paid volunteering days per year)
    ~ LifeWorks Discounts on services, restaurants and retailers


    • Hargreaves Lansdown is an inclusive employer that values diversity in its workforce. We encourage applications from all individuals without regard to race, religion, gender, sexual orientation, national origin, disability or age.

    This role may also be available on a flexible working or part time basis - please ask the Recruitment & Onboarding team for more information.

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