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Complaints Case Handler
1 week ago
Novuna Newbury, United KingdomAre you passionate about delivering phenomenal customer experiences and resolving complaints? Do you have good listening and communication skills? Are you confident in communicating via the phone? Want to work for an FCA regulated business? · If your answer is 'yes' to all of the ...
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Complaint Case Handler
3 weeks ago
Novuna Newbury, United KingdomAre you passionate about delivering phenomenal customer experiences? Do you have good listening and communication skills? Are you confident in communicating via the phone? Want to work for an ICS accredited business? · If your answer is 'yes' to all of these, keep reading. · Want ...
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Complaints Case Handler
1 week ago
Novuna Newbury, United KingdomAre you passionate about delivering phenomenal customer experiences and resolving complaints? Do you have good listening and communication skills? Are you confident in communicating via the phone? Want to work for an ICS accredited business? · If your answer is 'yes' to all of th ...
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Complaints Manager
3 weeks ago
Buckden Partners Limited Buckinghamshire, United KingdomMy Financial Services client is recruiting for an experienced Complaints Manager to join their small but busy team. · Responsible for managing a small team to manage customer disputes in a timely and fair manner. Coaching, mentoring and upskilling the team where required. Reviewi ...
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Porsche Personal Case Manager
2 weeks ago
RAC Motoring Services Reading, United Kingdom Full timeAbout The Role · Do you know how to deliver an exceptional customer experience? Whether you've worked in retail, hospitality, or a call centre environment, as a Personal Case Manager with Porsche, you will be responsible for ensuring each customer feels valued each time they comm ...
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Case Management Specialist
1 week ago
Leaders Romans Group Wokingham, United Kingdom**Job Title**: Case Management Specialist · **Location**:Remote Working with ad hoc in-person meetings at Head Office when necessary · **Brand**: Leaders Romans Group · **Salary**: Competitive Salary Package · **Hours**: Monday to Friday 8:30pm to 5pm · **Contract Length**:12 Mon ...
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Case Manager
2 weeks ago
Enra Specialist Finance Watford, United KingdomTo maintain and manage the pipeline of 1st & 2nd charge cases after a mortgage offer has been issued and to provide administrative support to the underwriters across our mortgage lending division. · **Key Accountabilities** · - Engage with relevant stakeholders both internally an ...
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Case Manager
3 weeks ago
Sovereign & Bale Bovingdon, United KingdomCase Manager · HMP The Mount (Hemel Hempstead) · Who are we? · We are a progressive charity on an exciting journey to help five times more people over the next five years. For over 30 years we have supported disabled and disadvantaged people to make positive changes to their live ...
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Account Representative/complaints Manager
2 days ago
Burton Bolton & Rose Recruitment Services Limited Harrow Weald, United Kingdom**Account Representative/Complaints Manager** · **Harrow Weald, Middlesex** · **£28,000pa + Pension + Private Medical Insurance** · If you are able to deal with customers and resolve any service issues that occur then this role for an Accounts Representative / Complaints Manager ...
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Case Management Administrator
3 weeks ago
Lead Generation Service Basingstoke, United Kingdom**Position Summary** · Under the guidance of the managing director ,the case Manager is responsible for assisting in the success of delivering quality service to the business clients and achieving the Company's strategic goals. The position is fast paced, team oriented, and requi ...
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Personal Case Manager
1 week ago
Page Personnel Secretarial & Business Support Reading, United Kingdom Full timeThe Personal Case Manager will Be working in a busy customer service department within the retail industry. The role is based in Reading and requires a detail-oriented individual with strong interpersonal skills and ability to deal with complaints. · Client Details · Our client i ...
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Case Management Assistant
3 weeks ago
Royal Surrey NHS Foundation Trust Guildford, United KingdomThe Case Management Assistants will provide a comprehensive and accurate administrative and patient related support function to the Case Management Service (part of the wider integrated care team). · The post holders will rotate through both the ward based and office based functi ...
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Case Management Assistant
3 weeks ago
Royal Surrey NHS Foundation Trust Guildford, United Kingdom**CASE MANAGER ASSISTANT Salary**: Band 3 Full Time: 37 hours per week Would you like to join our Case Management and Discharge Hub Team? Do you have previous experience working in a healthcare setting and have an understanding of discharge or do you have experience in administra ...
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HR Case Manager
3 weeks ago
Horizon Recruitment Solutions Oxford, United KingdomWe are currently recruiting a 12-month FTC for a **Field Based HR Case Manager** to support our client's business, based in and around the Oxford/ South Midlands Region. · Working to strict deadlines and timescales is imperative, therefore strong time management skills are requir ...
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Personal Case Manager
1 day ago
Page Personnel Secretarial & Business Support Reading, United KingdomThe Personal Case Manager will Be working in a busy customer service department within the retail industry. The role is based in Reading and requires a detail-oriented individual with strong interpersonal skills and ability to deal with complaints. · Client Details · Our client i ...
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Personal Case Manager
1 week ago
Page Personnel Sales Reading, Berkshire, United Kingdom £27,000About Our Client · Our client is a leading retailer with a significant footprint in the industry. With a substantial number of employees, they consistently deliver top-tier services to their customers, making them a respected and reputable player in the retail sector. · Job Des ...
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Personal Case Manager
1 week ago
Page Personnel Sales Reading, Berkshire, United Kingdom £26,000 - £28,000We have been made aware of a global phishing campaign where employees from companies are being impersonated. We are confident that no PageGroup system has been breached. Find out how to protect yourself · Personal Case Manager (Customer Service) · Reading Permanent £26,000 - £ ...
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Business Case Manager
3 weeks ago
Workingmums Reading, Berkshire, United KingdomFor nearly 70 years, AWE has been at the forefront of nuclear weapons research and development. We also use our unique skills to provide wider UK government with counter-terrorism and nuclear threat reduction solutions. · AWE are currently looking to hire a Business Case Assuran ...
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Experienced Case Manager
1 week ago
Compass Recruitment Solutions Slough, United KingdomExperienced Case Manager · Self Employed/Employed | £50'000 - £65'000 (DOE) · NMC or HCPC Registered · Remote base · Remit · Compass Associates are working exclusively with the UK's largest complex care provider to recruit experienced case managers for the groups case management ...
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Asset Case Management Administrator
2 weeks ago
Housing Solutions Maidenhead, United Kingdom**Vacancy Asset Case Management Administrator**: · - **Salary Circa £25,000 per annum**: · - **Hours Full Time, 37 hours per week**: · - **Location Office Based, Maidenhead** · **About The Role** · This is an office-based role whose primary purpose is to ensure that appropriate a ...
Case/Complaints Manager - Reading, Berkshire, United Kingdom - Page Personnel Sales
Description
Personal Case Manager (Customer Service)Reading Permanent £26,000 - £28,000 per year
Customer Service Adviser - Reading Outskirts: A luxury brand automotive company with a truly global footprint. The business operates from newly refurbished offices close to good bus links and good road access and free parking. All areas of B2C and some B2B Customer Service
Experience or desire to deal with complaints
To receive calls and correspondence, which may be requests for information, complaints and assistance at the roadside or anything associated with the business products
To build up and continuously update individual specialist knowledge in relation to the company products, strategy and relevant regulatory compliance e.g.
To ensure that all goodwill gestures are individual, tailored and reflect the inconvenience the customer has experiencedStrong phone contact handling skills and active listening
Personal Case Manager (Customer Service)
Strong phone contact handling skills and active listening
Proficient with MS Office and familiar with CRM systems and practices
Working hours on a rotation of 8 am to 6 pm Monday to Friday, 9 am -1 pm Saturday (1 weekend in 5*)
Flexible hybrid working hours offered after the brief probation
Generous paid holiday allowance, plus public holidays
Registered Office: 200 Dashwood Lang Road , Addlestone, , Surrey , KT15 2NX
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