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    Chief Operating Officer - England, United Kingdom - Intelligent People

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    Job Description

    Chief Operations Officer | MarTech | £80-100k | South East (In-office)

    We are working with a rapidly scaling MarTech business to search for a Chief Operations Officer / VP Operations, to help ensure their operational delivery capacity can keep pace with their growth after generating over 500,000 leads for their clients.

    Salary Package: £80-100k + Benefits

    Location: Kent (In-office)

    This is a highly challenging role where the Chief Operations Officer / VP Operations will manage a team of 20 across Client Success, Sales and Marketing; develop business cases for significant operational delivery investments; design and refine operational processes and workflows as well as ensuring they maintain world class service delivery.

    Currently at £5m ARR, they expect to double this over the coming years having beating YOY growth targets over recent years.

    The Chief Operations Officer / VP Operations will join the senior leadership team, with responsibility for expanding the growth options and routes to market, owning the financial structure and brining fresh eyes to ideate new customer success improvements.

    The Chief Operations Officer / VP Operations will:

    • Define and set-up operation strategy and long-term goals in collaboration with the senior team across HR, Marketing, Sales, Finance and Customer Service. ]]
    • Shape the Finance strategy and provide input on key business model questions.
    • Own the overall responsibility for company operations translating the company strategy and vision into comprehensive goals for performance, growth and success.
    • Foster a customer centric, data driven and agile one-team culture, whilst identifying and targeting areas in which the business should improve.
    • Lead employees by example and be a motivator to other employees.

    The Chief Operations Officer / VP Operations must have:

    • Strong previous experience in an operational leadership role.
    • Authentic leadership style, communication style and interpersonal skills with the ability to influence, develop and empower employees.
    • A proactive, data-driven and analytical approach to decision-making.
    • An agile and forward-thinking mindset with the ability to look at the bigger picture and plan ahead.
    • Strong commercial acumen with the ability to contribute directly to the overall business strategy.
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