- Reporting to the Operations and Technical Manager
- This role is within the operations team, following established processes to support the installation teams in the field within the residential solar PV division of the business.
- Controlling and being responsible for key elements within the operations process, preparing for the installation of residential solar PV installations - maintaining accurate information and a great level of customer service throughout
- Interacting with installers and other sub-contractors, such as material suppliers and scaffolding companies.
- Updating of CRM and other external portals and systems to ensure records are kept up to date and accurate
- Developing and understanding a high level of knowledge around all things Compliance regardless of whether delivered by team leader or issued as per an OFGEM/BEIS/ MCS communication.
- Strong understanding of Microsoft Office programs, especially Excel
- Proven track record adapting to changes, especially where these affect the day-to-day processing of work
- Proven track record of working under pressure and to strict deadlines
- Excellent telephone manner and comfortable dealing with challenging questions
- Good communication skills
- Previous experience of 2 years or more in an administration role, within the last 5 years
- Attention to detail and diligence
- Self-motivated to complete any works required to a high-quality standard.
- Excellent customer focus and care skills
- A previous experience working within the construction industry or similar technical or engineering environment
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Administrative Assistant - United Kingdom - Prosper Recruitment
Description
Administrative Assistant (Operations) - Renewable Energy Sector
Doncaster
pa + bens
Prosper Recruitment are working in partnership with a group of companies who have been providing predominantly energy and construction related services targeted at both domestic and commercial clients, since 2008.
Our client are experts in installing renewable products into their customers' homes. They have sustainability at heart and are passionate about making sustainable living accessible to all. They continue to diversify into renewable technology to support our ambition of becoming the number 1 installer of renewable products in the UK.
Responsibilities:
Essential:
Desirable:
Location: Office Based - Doncaster
Salary: 23, ,000
Holiday: 23 days plus public holidays
Additional Benefits: Employee discounts, Health cash plan, 4 weeks Company Sick Pay, Employee Assistance Programme, Pension and Death in service benefit.
INDAF
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