- Processing claims received by contract partners and review and process any Bot exceptions in a timely manner.
- Working with key stakeholders, Commercial and External contract partners to ensure fast queries resolution relating to all aspects of claims and payments.
- Contribute towards the overall LSS strategy, with a view to identify opportunities to improve processes to lead to a more streamlined and efficient department.
- Support pre and post application data validation to ensure partner applications are processed efficiently.
- Previous experience delivering high volume processes.
- Solid understanding of Outlook, Word, Excel, PowerPoint
- Ability to prioritise and work effectively under pressure.
- Attention to detail both verbal and written communication.
- Experience taking ownership of queries and seeing them through to resolution.
- Experience of processing on any ERP where accuracy and completeness are key.
- Previous experience of working in a large organization.
- Clear understanding of SLA's and KPI's.
- Interpersonal skills/ teammate.
- Some knowledge of Lean Sigma performance and quality methodologies within a transactional environment (desired, but not essential).
- Competitive salary.
- Hybrid working (2 days office based and 3 remote)
- 25 days annual leave with the option to purchase 5 more.
- Access to wellbeing and mental health benefits such as the Calm app, personal medical, critical illness cover and dental insurance.
- Matched pension contribution up to 10%.
- Access to our car benefit scheme.
- Access to our online learning platform to continue to develop and grow your career with us.
- The chance to join an innovative, fast-paced and passionate team.
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Contractor Payment Administrator - Keighley, United Kingdom - Liberty Global
Description
We're looking for a Contractor Payment Administrator to join us in Bradford on a 6-month fixed term contract.
Reporting into the Contractor Payments Lead to facilitate the processing of Applications for Payment (AFP) within the CPA system, progressing them through to payment. You will be responsible for dealing with any queries that arise as well as problem solving any AFP's that are invalid. Within this role you will also be required to support with the processing of Exceptions where our automation Bot has not been able to wholly process the AFP. This role requires you to work with the Contractor Payments SME, Commercial and External contract partners to resolve queries and unsuccessful claims (AFP's).
Based in our Liberty Shared Services, known as LSS. Acts as a central specialty service supporting the wider Liberty Global group with specialisms in areas of Finance, Accounting, People, Legal & Systems. This central team supports a number of businesses across the Liberty Global footprint including Virgin Media.
What will you be doing?
We tend to look for people with:
Essential:
Desirable:
What's in it for you?
Who we are:
We're building Tomorrow's Connections Today, bringing people together through the power of our technology.
Liberty Global is a world leader in converged broadband, video and mobile communications and an active investor in cutting-edge infrastructure, content and technology ventures.
With our investments in fibre-based and 5G networks we play a vital role in society, currently providing over 85 million fixed and mobile connections and rolling out the next generation of products and services, while readying our networks for 10 Gbps and beyond.
We're creating national champions, combining the best broadband and mobile networks under brands such as Virgin Media-02 in the UK, VodafoneZiggo in The Netherlands, Telenet in Belgium, Sunrise in Switzerland, Virgin Media in Ireland and UPC in Slovakia.
Liberty Global Ventures, our global investment arm, has a portfolio of more than 75 companies and funds across content, technology and infrastructure, including strategic stakes in ITV, Univision, Plume, Lionsgate and the Formula E racing series.
Our scale enables us to transfer knowledge and expertise across our operations and investments, creating a dynamic family of brands united in the pursuit of innovation and excellence.
And we're prioritising diversity, equity and inclusion in our workplace and communities, while reducing our impact on the environment. We are using technology as a force for good; for our people, our partners and the planet.
Liberty Global is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for our people. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process. We're 100% committed to having a workforce that represents every part of our society. So we're keen to hear from candidates of all background and circumstances.
Additional information:Employment type: Full-time
