Receptionist - London, United Kingdom - paretofm

paretofm London, United Kingdom

Found in: Talent UK C2 - 4 days ago

Description

Salary : Up to32K DOE

Location : Based from London

Contract Type :Permanent

Hours: 40 hours perweek

Reporting to:Receptionist

Overview:

Thisis a fulltime role based in London for a highprofileClient.

We are looking for the most vibrantexciting enthusiastic candidate. We want team members to beoutgoing customer focused always willing to help and always willingto own a problem to completion. To develop a Workplace Experiencethat meets and exceeds customer expectation. Joining a MultiSkilledTeam in delivery an excellent customer experience whilst ensuringall services are delivered to contract and legalrequirements.

Key responsibilities:

Build and maintain effective relationships withcustomers and internal/external suppliers by resolving serviceissues and acting as an ambassador for both Pareto and the CustomerProperty & Facilities Team.

Guest checkin and creating all guest/contractorpasses

Support WSM in managing and prioritiseworkloads within the team to ensure achievement of servicestandards.

Maintain OfficeSecurity

Meeting and greetingclients

Daily meeting room bookingservices

Liase with EAs to ensure each meetingrequirements are met

Supporting internal eventsincluding set up and derig

Arrangingcouriers

Action adhoc guest and employeerequests

Support with meeting room set up anddaily room checks

Managing stationarystock

Creating passes for new starters managingvisitors and contractor passes process

Keepingthe reception area tidy

Sorting and distributingpost

Maintaining front door security andreporting any suspicious activity

Must beprepared to fill the gaps and step into any of the facilities rolesin times of constrained resource.

Adhoc eventsassistance

Experience and knowledge:

Excellent communication coachingand feedback skills.

Experience in a fastpacedenvironment

Proven experience in a customerservice environment.

PC literate and competent inall relevant MS applications i.e. Word Excel andPowerPoint

KeySkills:

GoodCommunicator

Client focusedSkills

Able to work on own initiative or as teamplayer

Adaptable to various duties of thepost

Confident and courteous manner both inperson and on the phone

Commitment to customercare

Cultural sensitivity andawareness

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