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    Lead/Duty Nurse - London, United Kingdom - NHS South East London Integrated Care Board

    NHS South East London Integrated Care Board
    NHS South East London Integrated Care Board London, United Kingdom

    1 week ago

    Default job background
    Permanent
    Description

    Job summary

    This is an exciting opportunity for a Registered Nurse who has experience in NHS Continuing Healthcare (CHC) and also a broad range of clinical and assessment experience. You will need to demonstrate a back ground of working in fast paced environments, with a proven ability of decision making at pace and the leadership skills to work as a senior member of the Continuing Healthcare team, with staff who are highly motivated and skilled.

    As a Lead Nurse you will be expected to promote evidence-based best practice and provide clinical expertise to decision making processes regarding eligibility and funding.

    You will be able to utilise your time management skills to balance your priorities and deadlines.

    You will have relevant experience in complex case management and drawing on previous skills and knowledge be confident about what is required to deliver an excellent CHC service.

    You will need to demonstrate a high level of interpersonal and communication skills, including the application of tact and diplomacy in challenging expectations, to liaise effectively with colleagues, health and social care professionals, patient's family members and others.

    This role is based in Bromley but on occasions you may be required to travel.

    Main duties of the job

    The post holder will be responsible for:

  • leading the delivery of All-Age Continuing Care (AACC) duty function including:
  • the effective management of referrals into the team, including overseeing the first point of contact function for referring organisations and other partners. This will also involve direct liaison with referring agencies to provide clinical expert advice as required.
  • the AACC triage processes to ensure that cases are appropriately allocated within the team, including in relationship to the AACC Partnership Delivery Service (PDS).
  • management/decision-making of fast-track referrals.
  • leading key liaison activities with the London Borough of Bromley in relation to cases where there are identified health and care needs where a joint package of care may be required.
  • programmes and functions that support the delivery of the ICB Bromley statutory duties in relation to (i) the National Framework for Children and Young People's Continuing Care and (ii) the National Framework for NHS Continuing Healthcare and NHS-Funded Nursing Care.
  • leading AACC clinical improvement programmes around quality, performance and service delivery for eligible clients in line with the postholder's responsibilities.
  • leading the effective clinical and team delivery of the AACC's duties around Deprivation of Liberty Safeguards (DoLs).

    • Please see the attached job description for full duties of the role.

    About us

    The South East London Integrated Care System (ICS) brings together the health and care partners that serve our vibrant and highly diverse populations resident in the London boroughs of Bexley, Bromley, Greenwich, Lambeth, Lewisham and Southwark.

    Our partnership brings together six local authorities, over 200 general practices, Guy's and St Thomas' Hospital NHS FT, King's College Hospital NHS FT, Lewisham and Greenwich NHS Trust, South London and the Maudsley Mental Health FT and Oxleas FT. Importantly, the ICS seeks to be connected to the communities we serve (circa residents) and work with the widest possible range of community, voluntary and third sector groups and organisations in each borough.

    Our vision is a highly performing, sustainable ICS that looks after its staff, responds to its communities and takes action to reduce the inequalities they experience. As a relatively new organisation our Integrated Care Board (ICB) we have established the organisation, details upon which can be found

    Job description

    Job responsibilities

    Please see the attached job description and person specification for full details of the duties and responsibilities of the role.

    Person Specification

    Education & Qualifications

    Essential

  • Degree/diploma supplemented by specialist training, experience, short courses, to master's level equivalent
  • Registered nurse on the Nursing and Midwifery Council (NMC) register
  • Extensive experience working as a nurse assessor or equivalent for continuing care (CC)/continuing healthcare (CHC).
  • Excellent knowledge of continuing healthcare (CHC) guidance, policies and decision-making.

    • Experience

    Essential

  • Clinical experience working within the legislative and policy landscape of Continuing Care (CC) and Continuing Healthcare (CHC), with demonstrable clinical experience working on areas related to health and care delivery.
  • Experience of delivering a best practice clinical duty function in a relevant health or care setting.
  • Experience or a strong understanding of the policies, procedures and practices employed by clinicians and social workers to assess and review eligible clients in receipt of continuing healthcare and adult social care.
  • Experience of providing excellent customer service in a public sector environment.
  • Demonstrated experience of delivering best possible clinical outcomes for adults eligible for care services.
  • Significant experience of effective work with adult patients/service users, families and carers to deliver best possible clinical outcomes.
  • Experience of managing and mitigating risks in a sensitive public sector type environment.
  • Experience of successfully managing disputes between organisations or with clients and their families, including through recourse to legal avenues of redress where necessary.

    • Desirable

  • Experience of working with clinicians and/or within clinical settings to deliver excellent health outcomes for adults receiving care.
  • Experience of working in the NHS and/or local authority at a relevant level.
  • Experience of managing budgets and business planning processes.
  • Experience of chairing complex meetings across multi-disciplinary teams.
  • Ability to provide and receive highly complex, sensitive and contentious information, to negotiate with senior stakeholders on challenging and controversial issues, and to present complex and sensitive information to large and/or influential groups.

    • Skills and Abilities

    Essential

  • Ability to negotiate on difficult and controversial issues including performance and change.
  • Ability to prepare clear concise written and verbal reports for a range of audiences, including senior managers.
  • Ability to analyse complex issues where material is conflicting and drawn from multiple sources
  • Comprehensive knowledge of project principles, techniques and tools
  • Ability to Provide and receive highly complex, sensitive and contentious information and present complex and sensitive information to large groups and senior stakeholders

    • Desirable

  • Numerate and able to understand complex financial issues combined with deep analytical skills.
  • Knowledge of Financial Systems monitoring budget management, processing invoices and procurement.
  • Ability to prepare and produce concise communications for dissemination to a broad range of stakeholders as required.

    • Other

    Essential

  • Self-sufficient in word processing, e-mail, spreadsheet, and access database usage
  • Ability to work as part of a team and work flexibly to provide support to other departments and teams as and when necessary
  • Ability to work autonomously while able to deal with an ambiguous and changing environment
  • Ability to develop and interrogate databases and information systems
  • Ability to communicate a vision and motivate others
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