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Helpdesk Support Analyst
Found in: SonicJobs Direct Apply UK - 3 days ago
Technical Prospects Ltd Harrogate, United Kingdom Full timeHelpdesk Support Analyst · Full-time, Permanent, Harrogate Office Based · Offering £25,000 - £28,000 Basic Salary plus Great Benefits · Our client is a well-established, highly successful business operating across nine divisions with their Head Office based in North Yorkshire. Th ...
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Application Support Analyst
Found in: SonicJobs Direct Apply UK - 3 days ago
pib Group Harrogate, United KingdomThe Role: · PIB Schemes & Affinities division are recruiting for a dynamic and experienced Application Support Analyst to join the Application Support Team. Reporting to the Application Support Manager, the Application Support Analyst role would suit someone looking to build on t ...
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IT Support Analyst
Found in: Click to Hired UK C2 - 4 days ago
Principal IT Malton, United Kingdom Permanent, Full timeIT Support Analyst - Malton - £26,000 to £28,000 · Principal IT are working with a business based in Grimsby which have offices across the full of the UK and Europe. They are currently on the lookout for an IT Support Analyst to join them on a permanent basis. · As part of this r ...
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IT Support Analyst
Found in: J-Vers UK C2 - 9 hours ago
Interface Recruitment UK Leeds, United KingdomOur client is a global, technology enabled solutions provider, that delivers technology solutions and services. The client employs over 500 people based in 13 offices in 11 countries, working with more than 12,000 people worldwide. · At the centre of clients approach is deliveri ...
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IT Support Analyst
Found in: Jooble UK O C2 - 9 hours ago
Interface Recruitment UK Leeds, United KingdomOur client is a global, technology enabled solutions provider, that delivers technology solutions and services. The client employs over 500 people based in 13 offices in 11 countries, working with more than 12,000 people worldwide. · At the centre of clients approach is deliveri ...
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Application Support Analyst
Found in: Ziprecruiter UK C2 - 4 days ago
Fruition IT Resources Limited Shipley, United KingdomJob Description · Job title: Application Support Analyst · Location: Shipley (full time on site) · Salary: Up to £26,000 · I am currently recruiting for a rapidly growing data-product-based tech company based in Shipley. They've developed a unique product that solves an extremel ...
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Application Support Analyst
Found in: Appcast UK C C2 - 5 days ago
Fruition IT Shipley, United KingdomJob title: Application Support Analyst · Location: Shipley (full time on site) · Salary: Up to £26,000 · I am currently recruiting for a rapidly growing data-product-based tech company based in Shipley. They've developed a unique product that solves an extremely common business ...
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Application Support Analyst
Found in: J-Vers UK C2 - 9 hours ago
Michael Page (UK) Leeds, United KingdomAbout Our Client · Application Support Analyst · Our client is a medium-sized organisation, known for its commitment to innovation and excellence. They have a robust technology department and take pride in providing top-notch services to their esteemed clientele. Job Descripti ...
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Application Support Analyst
Found in: J-Vers UK C2 - 9 hours ago
Jet2 Limited Leeds, United KingdomAt and Jet2holidays we're working together to deliver an amazing journey, literally We work together to really drive forward a 'Customer First' ethos, creating unforgettable package holidays and flights. We couldn't do it without our wonderful people. · As our new Applicat ...
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Application Support Analyst
Found in: Jooble UK O C2 - 3 days ago
PIB Group Harrogate, North Yorkshire, United KingdomThe Role: · PIB Schemes & Affinities division are recruiting for a dynamic and experienced Application Support Analyst to join the Application Support Team. Reporting to the Application Support Manager, the Application Support Analyst role would suit someone looking to build on t ...
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Technical Support Analyst
Found in: Talent UK C2 - 3 days ago
Redcentric Harrogate, United Kingdom Full timeJob Details: Technical Support Analyst - Shift · Full details of the job. · Vacancy NameTechnical Support Analyst - Shift Vacancy NoVN421 Employment TypeFull-Time LocationHarrogate Type of VacancyPermanent Job Description (external use) · BACKGROUND TO THE ROLE · Redcentric are ...
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Application Support Analyst
Found in: Talent UK C2 - 3 days ago
Walker Morris LLP Leeds, United KingdomIn recognition of the importance of IT Applications supporting the aspirations of the business we are recruiting an Application Support Analyst to join our IT Department. · You will be responsible for the maintenance of Walker Morris's applications to ensure the service meets the ...
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Application Support Analyst
Found in: Talent UK C2 - 3 days ago
System C Leeds, United Kingdom Full timeDescription · Here at System C, we deliver transformative Healthcare, Social Care and Education solutions across the UK. · The Role · As our Application Support Analyst, your main goal is to provide unparalleled support for our innovative maternity and neonatal products. You'll ...
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Support Services Analyst
Found in: Talent UK C2 - 3 days ago
The Conservative Party Leeds, United Kingdom ContractOur leading software team is seeking two services analysts to join their expanding team in Leeds. In this role, you will be responsible for dealing with the organisation's diverse array of application users to ensure they are offered the highest level of support. You will be inve ...
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Application Support Analyst
Found in: Jooble UK O L C2 - 6 days ago
Fruition IT Shipley, West Yorkshire, United KingdomJob title: Application Support AnalystLocation: Shipley (full time on site) Salary: Up to £26,000 I am currently recruiting for a rapidly growing data-product-based tech company based in Shipley. They've developed a unique product that solves an extremely common business problem ...
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Application Support Analyst
Found in: Talent UK C2 - 3 days ago
System C Leeds, United Kingdom Full timeDescription · We are currently seeking an Application Support Engineer to join our team supporting local authorities in utilising Liquidlogic's market leading Education and Social Services and Case Management software. · Duties and Responsibilities · Main Responsibilities: · Res ...
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Information Technology Support Analyst
Found in: Appcast UK C C2 - 1 day ago
Alexander Steele Recruitment Leeds, United Kingdom Permanent, Full timeAlexander Steele is recruiting an IT Service Desk Analyst for a food manufacturing business based in Leeds. · They are looking for somebody who is prepared to be hands on across all sites, so will need a valid driving licence and experience working within IT Service who can hit ...
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Information Technology Support Analyst
Found in: Ziprecruiter UK C2 - 2 days ago
Alexander Steele Recruitment Leeds, United KingdomJob Description · Alexander Steele is recruiting an IT Service Desk Analyst for a food manufacturing business based in Leeds. · They are looking for somebody who is prepared to be hands on across all sites, so will need a valid driving licence and experience working within IT Ser ...
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Application Support Analyst SQL
Found in: Jooble UK O C2 - 3 days ago
Jet2 Limited Leeds, United KingdomWe work together to really drive forward a 'Customer First' ethos, creating unforgettable package holidays and flights. As our new Application Support Analyst for E-commerce, you'll have a major impact on helping us achieve our goal. You'll be supporting our E-commerce applicatio ...
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1st Line Support Analyst
Found in: Jooble UK O C2 - 4 days ago
Clear IT Recruitment Limited Bradford, United KingdomOur client is looking for a 1st Line IT Support Desk Analyst to join their Bradford based team. · Support IT hardware on site, including repairs, wireless and wired network troubleshooting, reimaging and initial software triage. · • Maintain IT facilities, including multimedia ...
Support Analyst IT - York, North Yorkshire, United Kingdom - Anaplan
Description
Anaplan is looking for a tenacious Support Analyst to join Level 3 team based in York on a full time basis.
The RoleLevel 3 Support investigate and diagnose complex problems reported by Anaplan customers.
Any issues that require in-depth knowledge of the product, or an investigation into the logging or back-end of the system will be dealt with by Level 3.
The range of issues are diverse, and can vary from front-end client or UI issues, to modelling or server problems, to platform or network performance.
As a L3 Support Analyst, you'll gain detailed product knowledge, work with large volumes of data and work with multiple teams including Engineering, Product, Operations, Customer Success and Customer Support to ensure that the customer issue is resolved quickly and thoroughly.
Level 3 exists to resolve challenges which means priorities change on a daily and even hourly basis.Therefore, your focus may need to be frequently shifted and you'll need to have a good understanding of what's important to the customer and internal teams.
What you will be doing:Investigating complex issues raised by users
Communicating progress of issues/fixes to both technical and non technical users
Using your problem solving and creativity to derive solutions where needed for users
Guiding users through sophisticated solutions
Detailing investigations of new issues
Prioritising customer cases within your own queue
Raising bugs where appropriate
Onboarding new features and changes to the Support Teams
Skills that would be beneficial to the role:
Graduate or early in career analyst working with data analytics tools / Excel
Degree in Mathematics, Physics, Electronic Engineering or Computer Science. (Similar degree using large and complex data sets).
Quick learner with a desire to understand sophisticated systems and software behaviour
Genuine passion for problem solving and persistence when vital
Analytical skills with a methodical approach
Ability to work to time constraints within an exciting environment
Ability to switch focus as priorities change
Good communication skills with ability to convey technical information clearly
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