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    Regional Director of Customer - Birmingham, United Kingdom - Campbell Tickell Ltd

    Campbell Tickell Ltd
    Campbell Tickell Ltd Birmingham, United Kingdom

    11 hours ago

    Default job background
    Full time Marketing / Advertising / Public Relations
    Description


    Home Group has been making a difference in people's lives since 1935 and is now one of the nation's largest registered providers of high-quality housing.

    We are having a fresh look at how we organise our housing services, to ensure that we deliver the best for the many customers and communities we serve nationally.

    As part of that transformation we are excited to be recruiting for a new Regional Director for our central region, covering the midlands and east of England.


    Reporting to the Executive Director for Customers and Communities, you will be responsible for driving performance quality in the delivery of housing services across the nearly 10,000 homes in the region, and ensuring our customers receive a consistent service throughout the area.

    Our new Director will lead local teams across the region and be ready to visit different parts of the region regularly.

    You will have the opportunity to work closely with property and assets colleagues to drive forward quality provision across the Board, so if you are looking to make a broad contribution, this role might be a great fit.


    You will bring senior housing experience, likely gained at Director level or higher, and will feel as at home engaging with our customers as you are with profit and loss management and will bring a developed leadership style to get the best from your teams.

    The region contains a mix housing types and tenures including leasehold, shared ownership and supported housing as well as a large general needs component, and while you do not need to be an expert across all these areas, some breadth of experience across different tenure types will be critical.


    This role will suit someone ready to make the most of our new customer-centred senior structure and who is driven by having a big impact on the lives of customers and communities.

    If you approach your work with a creative spark, are a great influencer, are solutions-focused, and lead from the front for a positive and collaborative culture, you will be a great fit at Home Group.

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