- Craft user stories and use cases including the appropriate level of technical requirements with an understanding of the business value to elevate each feature by describing the what and why
- Collect requirements including appropriate technical details and business goals from stakeholders, subject matter experts across the organisation, and market research
- Contribute to the planning and facilitate road map alignment to ensure that we build the right things, for the right people, at the right time
- Create and continually manage the product backlog to manage internal and external needs
- Monitor the team's development velocity and facilitate the resolution of risks and blockers
- Ensure the product backlog is clearly understood by all, through iterative collaboration with the product development team and stakeholders to refine and remove ambiguity
- Continuously gather and analyse data and feedback from users and stakeholders to drive product improvements and enhancements
- Stay informed about industry trends and best practices leveraging insights to inform the product backlog
- Excellent communication skills with the ability to effectively collaborate with cross-functional teams and stakeholders
- A demonstrable track record of user-centric product instinct, and more importantly delivering commercial digital products
- Experience in solving problems with scalable and intuitive product innovation
- Experience in a Product Owner role
- The desire for iterative product delivery whilst striving to realise continuous improvement in product and ways of working
- Analytical mindset with a strong attention to detail, and the ability to use data to drive decision-making
- Desire to be self-motivated and use initiative to deliver in line with the product and business strategy
- Able to take and deliver constructive criticism
- Preferable experience working on a SaaS-based platform with high achievement in customer self-service
- Annual pay increase
- 4-day week benefit
- Comprehensive private medical cover for you, your partner, and any children for whom you are the legal guardian, including: GP services, mental health pathway, dental and optical, enhanced hospital lists and full medical cover
- Employee Assistance Programme for mental health, wellbeing, financial and legal support
- Eye examination scheme
- Flexible working hours
- Closure between Christmas and New Year
- £1,000 yearly personal allowance for training and development
- Exciting, high-growth company with the opportunity to progress rapidly
- Company pension scheme
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