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Urmston

    Ward Administrator - Urmston, United Kingdom - Greater Manchester Mental Health

    Greater Manchester Mental Health
    Greater Manchester Mental Health Urmston, United Kingdom

    5 days ago

    Default job background
    Full time
    Description

    Job overview

    An exciting opportunity has arisen to join our Ward Administration Team at GMMH within the Moorside Unit at Trafford. Your duties will include supporting the Ward Manager and nursing staff and also patients and their relatives on the Ward as well as providing a comprehensive administrative support to the multidisciplinary team of doctors, nurses, support workers, and working together with the other ward administrators.

    Main duties of the job

    The post holder will provide an efficient and professional service ensuring quality service to all users, their families and professionals contacting the Ward. The post holder will also be required to provide support to the other wards during absence of other administrators.

    Perfect candidate will have a flexible approach in providing administration support to the multi-disciplinary teams working with a client group with mental health problems. There will be client and carer telephone contact and also, face-to-face contact on daily basis therefore, good communication skills are essential.

    Working for our organisation

    Greater Manchester Mental Health (GMMH) Foundation Trust employs over 6,400 members of staff, who deliver services from more than 160 locations.

    We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford, Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.

    Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.

    Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.

    Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.

    Detailed job description and main responsibilities

    See attached detailed job description and person specification

    Staff benefits

  • 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
  • Excellent pension
  • Cycle to work scheme
  • Salary sacrifice car scheme
  • Wellbeing programme

    • Person specification

    EDUCATION/QUALIFICATIONS

    Essential criteria

  • RSA/OCR level or equivalent experience

    • EXPERIENCE/KNOWLEDGE

    Essential criteria

  • Must have a good understanding of the need for confidentiality
  • Must have secretarial /administrative experience
  • Must demonstrate ability to work without close supervision and using own initiative to significant level
  • Must demonstrate good understanding of teamwork and be able to work conducive within this

    • SKILLS AND ABILITIES

    Essential criteria

  • Be able to communicate well using a wide range of methods at all levels
  • Be able to demonstrate excellent organisation/time management skills and the ability to manage your time effectively under supervision
  • Be able to work to deadlines and work well under pressure
  • Must be able to produce documents using a variety of IT packages

    • OTHER REQUIREMENTS

    Essential criteria

  • Must have an empathetic approach when dealing with people
  • Must have a flexible and adaptable approach to work
  • Must demonstrate good literacy and accuracy skills and have a conscientious approach to work

    • Employer certification / accreditation badges

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