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IT Lead Support Engineer - Leeds, United Kingdom - Hays Technology
Description
Lead IT EngineerLeeds-with travel around Yorkshire
£Hays Technology are recruiting a Lead IT Engineer to join a large, growing public sector organisation based in the Yorkshire area. You will be part of the IT Service Support team and will be reporting into the IT Service Support Manager. You will be required to visit various sites across Yorkshire offering a wide-ranging technical support service.
In your new role, you will be responsible for maintaining the availability and functionality of the end-user environment, whilst taking ownership of complex technical tasks, supporting infrastructure improvement projects, and optimising the investment in IT systems.
You will also be providing support for Microsoft O365, deploying and installing software, managing Active Directory and troubleshooting printers, whilst supporting Windows 10/11 deployment, resolving related issues and troubleshooting PC hardware problems.
You will also be conducting basic network and connectivity troubleshooting.Experience in tier 2 technical support, along with extensive knowledge of computer systems, hardware, and software
Significant experience of desktop operating systems, software packaging, mobile device management and deployment tools
Experience working Microsoft O365 such as Azure and SharePoint
Having a basic understanding of network troubleshooting
Driving License & access to a vehicle is essential
This exciting position is paying between £31,000 to £34,000 negotiable on experience and offers an excellent work-life balance including: hybrid working, generous annual leave (27 days rising to 32 after 1 years' service, training, and development opportunities.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.
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