Jobs

    Sales & Operations Assistant (Permanent) - Manchester, United Kingdom - The Growth Company

    The Growth Company
    The Growth Company Manchester, United Kingdom

    2 weeks ago

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    Description

    Marketing Manchester has an exciting new opportunity for a Conference and Group Sales Assistant to promote and position Manchester as the UK's leading national and international conference destination by supporting the successful hosting of conferences in Manchester.

    Marketing Manchester promotes Greater Manchester nationally and internationally as a place to visit, invest, meet and study.

    Marketing Manchester also supports MIDAS, Greater Manchester's inward investment agency, in the delivery of promotion focusing on priority sectors and campaigns including digital, innovation and green.

    Support the venue location service (VLS) & accommodation booking service (ABS) sales strategy by delivering an efficient, effective, client focused service and activity plan.

    Operate a VLS service for association, corporate and ad-hoc events including preparation of proposals and using the VLS system to manage enquiries and conversions.

    Take responsibility for a small portfolio of clients with associated conference and accommodation requirements.

    To undertake event research including delegate numbers, anticipated room nights and revenue figures to support the ABS and VLS forecast.

    Maintain the operating systems with regards to accuracy of data and in line with information security policies.

    Liaise with partners to source and secure rates and contractual agreements which are mutually beneficial for all parties involved (event planners, accommodation providers and Marketing Manchester).

    Actively look for opportunities to maximise commission revenue for the Manchester Convention Bureau team.

    To consistently build product knowledge of accommodation and venue providers within membership to support organisers and delegates who require more information.

    Undertake post event evaluation, reporting, re-solicitation and analysis of delegate and client feedback.

    Support the generation of new ABS and VLS leads through research, attending relevant industry events, participating in networking opportunities and the re-solicitation of past events.

    Other general administrative and sales duties, including responding and actioning general enquiries across all inboxes.

    To undertake duties and responsibilities, of an equivalent nature, as may be required by your line manager, or any member of the Senior Management Team (SMT).

    Comfortable working in an agile environment.
    Strong communication skills, with the ability to develop long term relationships.
    Customer service and sales experience.
    Some negotiation and financial skills
    A minimum of 1 year experience within a sales or customer service environment;
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