Jobs

    Tenancy Management Officer - Oxford, United Kingdom - Service Care Solutions

    Service Care Solutions
    Service Care Solutions Oxford, United Kingdom

    1 week ago

    Default job background
    Temporary, Full time
    Description
    Tenancy Management Officer
    Oxford
    Temporary
    Full Time


    We are seeking an experiences and enthusiastic Tenancy Management Officer to join a team in Oxford on a full-time temporary ongoing basis.

    The Tenancy Management Officer will play a vital role in ensuring the delivery of high-quality tenancy and estate management services to our customers while upholding the vision and business objectives of the company.

    Requirements

    Previous experience in a similar role within Social Housing / property/ tenancy sustainment
    In-depth knowledge of relevant legislation and current issues within the housing sector, including the impact of homelessness
    Excellent communication skills, both verbal and written, with the ability to communicate complex information in a clear and accessible manner
    Strong organizational skills, with the ability to prioritize tasks, manage workload efficiently, and meet deadlines
    Good working knowledge of statistical analysis, and understanding of financial issues
    Knowledge of the Welfare Benefit system
    UK Driving License and Vehicle requiredRole Expectations

    Provide tenancy and void management of a patch of properties within Oxford, Kidlington and Abingdon
    Cover all aspects of tenancy management including transfer visits, welcome visits, tenancy changes, tenancy terminations and enforcement of tenancy conditions
    Be a first point of contact for tenants and provide excellent customer service
    Maximise rental income and reduce void costs by prompt termination and re-letting vacant properties
    Responsibility for managing housing issues and following relevant policies including safeguarding, welfare concerns and more
    Produce reports and statistics when required and maintain accurate, up to date and comprehensive records of action taken
    Ensure compliance with legal, statutory, and organizational provisions governing service delivery, including maintaining accurate housing information and managing information securely
    Develop working relationships with colleagues, as well as key partners

    Liaise with external partners, including local authorities and support agencies, and ensure effective service is deliveredIf you are interested in this position and meet the above criteria, please send your CV now for consideration.

    If you require any additional information regarding the position, please call Beth at Service Care Solutions on (phone number removed) or send an E-Mail to (url removed)
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