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Customer Service Consultant
2 weeks ago
Capita plc Coventry, United Kingdom}VH;t06% @n][67{5ۭϏgY726k~XRfNNśi]2ngb=^t'cX'IJuqn{z۪λmpϿG4'.W=Pr wX0@=PGc٢oOkX8z`j'|)~7zA;S: f,kpSVUs?p=óܱG/V0ZPtZ7*V_PT':Xxp8 Pxu1ٮj|+ $vl633S3[5 =Y"-^[FkW?4gv#7tq=W[NRĴ:H$yUvvv̓Jr}?%1zVfR#Ê)몕y/ٔnwv n=\Y|w QshAe+K3˱K%_WmRJ`6 o= );0qWFgyv;e0 Cn[%ie *S浦a(ި]6r,KZM*͊TeYR*$gmWXБ=zܰV ...
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Customer Service Representative
2 weeks ago
Capita plc Coventry, United Kingdom}VH;t06% @n][67{5ۭϏgY726k~XRfNNśi]2ngb=^t'cX'IJuqn{z۪λmpϿG4'.W=Pr wX0@=PGc٢oOkX8z`j'|)~7zA;S:> f,kpSVUs?p=óܱG/V0ZPtZ7*V_PT':Xxp>8> Pxu1ٮj|+ $vl633S3[5 =Y"-^[FkW?4gv#7tq=W[NRĴ:H$yUvvv̓Jr}?>%1zVfR#Ê)몕y/ٔnwv> n=\Y|w QshAe+K3˱K%_WmRJ`6 o= );0qWFgyv;e0 Cn[%ie *S浦a(ި]6r,KZM*͊TeYR*$gmWX ...
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Customer Service
6 days ago
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Customer Service
1 week ago
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Customer Service Advisor
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Customer Services Assistant
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Customer Service Administrator
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Customer Service Representative
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Customer Service Administrator
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Customer Service Advisor
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Customer Services Assistant
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Customer Service Assistant
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Customer Service Advisor
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Customer Service Coordinator
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Customer Service Administrator
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Customer Services Assistant
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Customer Services Assistant
6 days ago
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Customer Services Assistant
6 days ago
Warwickshire County Council Nuneaton, United Kingdom**About Us and the Role** · The post-holder will be an integral part of a team - therefore, you will need to use your own initiative and take responsibility to ensure that tasks are completed, and customer needs are met, ensuring a positive experience for customers of all ages. · ...
Customer Service - Hinckley & Bosworth, Leicestershire, United Kingdom - Portfolio Credit Control
Description
The position is suitable for an individual who is bright, confident, positive and an excellent communicator, who is able to work in a fast paced, dynamic environment.
The post holder will ideally have some customer services or account collection experience and will rise to the challenge of hitting collection targets against assigned lists of overdue clients.
Day-to-Day Responsibilities
Contacting clients in relation to their overdue accounts
Handling payment and service queries principally via telephone
Provide "Super Service" when handling all enquiries and making the necessary notes on our systems to keep accurate and timely records
Processing debit/credit card payments
Liaising with the team to ensure client accounts and internal business processes operate as smoothly as possible
Complete requests for account adjustments where required
When the collection opportunities are exhausted, and our efforts of resolution have been unsuccessful, provide a full and complete case history per client for review of the next stages
Role Metrics
To complete work-flow tasks relating to credit control in an accurate and timely fashion, by ensuring client call lists are completed within the stated timeframe
Cash collection, Direct Debit coverage, Outbound call targets
To ensure a high level of attendance and punctuality
INDCC
(phone number removed)CVR1