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    Digital Communications Advisor - United Kingdom - Association of Dogs & Cats Home

    Association of Dogs & Cats Home
    Association of Dogs & Cats Home United Kingdom

    2 weeks ago

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    Description
    Our vision is a world where all pets are well cared for in loving homes for life.

    To achieve this, we not only provide care for pets in need, but also help people be the best pet owners they can be.

    We have an exciting opportunity to join the Rehoming Team as a Pet Advisor on a full time, permanent basis.

    This office-based role is working in a dynamic and supportive team and primarily involves finding appropriate homes for our animals and is a key part in bringing pets and people together.

    In this position you will provide excellent customer service through high levels of face-to-face, phone, digital and written communication and will provide an exceptional customer experience by assessing and responding to the needs of our pets and customers, all while dispensing relevant advice, support and guidance.

    The successful candidate will have a positive approach and encourage a culture of delivering flexible, adaptable and supportive services, all with the interest of understanding, building and fostering long-term relationships with our customers.

    The hours for this role will involve a working pattern of every other weekend on a two week rota basis.

    36 days annual leave entitlement (inclusive of bank holidays) which will increase with length of service to a maximum of 40 days
    ~ Up to 8% employer pension contributions (based on employee contribution level)
    ~ Life assurance scheme (4 x salary)

    Woodgreen is committed to safeguarding children and adults at risk and protecting anyone that comes into contact with us from harm.

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