Jobs
>
London

    Workplace & Identity services Manager - London, United Kingdom - AXA Group

    AXA Group
    AXA Group London, United Kingdom

    1 week ago

    Default job background
    Full time
    Description

    We invent the new to help the world move forward. Combining powerful analytics and deeper insights with bigger ideas and innovative solutions, we free up our clients' potential, thereby fulfilling our own. Take it seriously. Make it fun. Know it matters.

    Head of Workplace and Identity Services Responsible for the executing Workplace and Identity technology roadmap and the development of standard, global services to support the business and application requirements.

    DISCOVERyour opportunity

    What will your essential responsibilities include?

  • Part of Infrastructure Services Leadership Team
  • Act as main stakeholder for Workplace and Identity related activities
  • Defining, getting buy-in for, and delivering the portfolio of work to deliver on the integrated roadmap, measured by progress against the roadmap for the Workplace and Identity Services
  • Own the Workplace and Identity service end to end - ensuring production stability.
  • Putting in place relevant controls and mechanisms to manage exceptions to engineering standards.
  • Assuring infrastructure and end-user technologies and products,ensuring appropriate security, availability, resilience and continuity are built-in.
  • Identify and manage any single points of failure (risk, continuous improvement, knowledge management)
  • Formal risk articulation (manage from entry to closure)
  • Serving as one of the primary points of contact for infrastructure service providers and coordinating third-party infrastructure service design, provisioning, installation and troubleshooting.
  • Building and leading a high-performing, technical team that has the skills to deliver Workplace and Identity services that meet the business needs
  • Coaching, developing and motivating your team through inspirational leadership and effective people management practices.

    • You will report to the Global Head of Infrastructure Services

    FIND your future

    AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don't just provide re/insurance, we reinvent it.

    How? By combining a strong and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business − property, casualty, professional, financial lines and specialty.

    With an innovative and flexible approach to risk solutions, we partner with those who move the world forward.

    Diversity & Inclusion

    We know that a diverse workforce and inclusive culture enable business growth and are critical to our success. That's why we have made a strategic commitment to attracting and retaining the most diverse workforce possible, while creating a strong, inclusive culture where everyone is welcome and can contribute and reach their highest potential.

  • Named to the Diversity Best Practices Index – 2017, 2018
  • Signatory to the CEO Action for Diversity
  • Signatory to the UK Women in Finance Charter
  • Twelve Colleague Resource Groups around the Globe
  • Robust support for Flexible Working Arrangements
  • Enhanced family friendly leave benefits
  • AXA XL is an Equal Opportunity Employer
    • Your Profile

    SHARE your talent

    We're looking for someone who has these abilities and skills:

  • Broad Geographic Experience: Must have demonstrated experience working across the globe given that XL Catlin operates throughout the Americas, Europe and Asia.
  • Leadership: Demonstrates managerial courage. Coaches, trains, sets expectations, evaluates and holds people accountable for delivering.
  • Proven track record of team development and leadership for both direct and indirect resources.
  • Mental Agility: Innovative thinker, willing to turn ideas on their head. Can handle highly complex situations. Can manage multiple priorities.
  • Strong Communication: Excellent verbal and written communication, collaboration and presentation skills.

    • Technical Expertise / Certifications:

  • Indepth undertstanding of Workplace and Identity Development and Operations leading practice.
  • Capable of comminicating to various level -CXO, Development, Project Management,Engineer, Operations.
  • 20+ years experience in a relevant field
    • About AXA

    As a world-leading insurance company, we act for human progress by protecting what matters. With 153,000 employees in 54 countries working with 105 million customers, we've created a truly dynamic and vibrant community. Inclusion and diversity link closely with our values, and together we're nurturing a culture of
    respect, for each other, for our customers and the communities around us. Join AXA and you'll feel like you belong, are included and can thrive. You'll be able to shape the way you work and truly grow your potential as you seek out new opportunities, push boundaries and benefit people in critical moments of their lives. This is your chance to build the tomorrow you want. Know you can.

    About the Entity

    AXA is becoming a sustainable tech-led company and at AXA Group Operations we are one of the major catalysts for this transformation.

    We set the tone by triggering and empowering the evolution of our insurance business model through technology and innovation, driving its concrete implementation globally at speed, with a high quality of advisory and execution.

    We are present across 17 countries with committed, highly qualified teams. We leverage technology, data, sourcing, security and investment allocation in a global way, but also achieve economies of scale and synergies when necessary.

    At AXA Group Operations, we want to be recognized in three fields of action:

  • State-of-the-art Data Technology to drive customer experience
  • State-of-the-art Procurement & Sourcing to drive efficiency and better manage risks
  • High-Performing Global Team for stronger partnerships with AXA entities
    • What We Offer

    We bring together the expertise, cultural diversity and creativity of over 8,000 employees worldwide and we're committed to equal opportunities in all aspects of employment (gender, LGBT+, disabled persons, or people of different origins) and to promoting Diversity & Inclusion by creating a work environment where all employees are treated with dignity and respect, and where individual differences are valued.

  • Capita

    Service Manager

    2 weeks ago

    Capita London, United Kingdom

    **Employed Resource Service Manager** · **Overview** · Capita Resourcing has developed a new engagement model; Employed Resource Model (ERM) within our Contingent Labour service offering to our Managed Service clients. This will require permanent resources to be sourced, selected ...

  • Atalian Servest

    Services Manager

    2 weeks ago

    Atalian Servest London, United Kingdom

    **Job Reference: /MP/19-12/775/28** · **Job Title: Services Manager** · **Location: 111 Buckingham Palace Road, London - _Applicants must have the right to work in the UK_** · **Salary: Competitive** · **Contract: Permanent** · **Hours per week: Monday to Friday - 40 hours per we ...

  • Aspion

    Service Manager

    2 weeks ago

    Aspion London, United Kingdom

    **Job Opportunity: Services Manager** · **Location: Marylebone - London** · **Pay : £40,532** · **6 Month Contract - Immediate - Could lead to permanent** · Aspion are working on behalf of an oganisation which supports the vulnerable and less fortunate members of the public in te ...

  • NonStop Consulting Ltd

    Service Management

    1 week ago

    NonStop Consulting Ltd London, United Kingdom

    *Due to the nature of the assignment details need to remain vague at this point, but the central requirements are: · - Eligibility for getting SC Cleared · - Service management experience · - ITIL · - Call me, Alex Manea, at NonStop Recruitment now for a confidential conversation ...

  • Morgan McKinley

    Service Manager

    1 week ago

    Morgan McKinley London, United Kingdom

    I am partnered with a financial regulatory body who is looking for a Senior Service Manager to join them on a permanent basis. You will be joining their BAU team of Service Managers and internally providing top incident management solutions. · **Required skills**: · - ITIL V3 Ser ...

  • Understanding Recruitment

    IT Services Manager

    2 weeks ago

    Understanding Recruitment London, United Kingdom

    **IT Services Manager** · An exciting opportunity has arisen for an IT Services Manager to join an amazing charity and assist the delivery of their technology services. The IT Services Manager will be joining the Vauxhall, London offices with an extremely flexible hybrid style of ...

  • The Graduate Project

    Service Manager

    2 weeks ago

    The Graduate Project London, United Kingdom

    **Responsibilities**: · - To oversee the support, safety, and development opportunities for all young people. · - Ensuring that young people's outcomes are achieved and evidenced via weekly/monthly reports and other relevant documentation. · - To assist the Heads and Directors in ...

  • Domus Recruitment Ltd

    Service Manager

    2 weeks ago

    Domus Recruitment Ltd London, United Kingdom

    Domus are on the lookout for an experienced manager within the Health and Social Care sector to join a national organisation in Bolton, as a Service Manager. · Based in East Lancashire, you will be responsible for the delivery of high quality and person-centred support to adults ...

  • Allen Lane

    Service Manager

    1 week ago

    Allen Lane London, United Kingdom

    Allen Lane are delighted to be supporting one of London's most iconic museums in the appointment of a Service Manager. · This role is responsible for ensuring that the IT Service delivery to end users, teams' and departments supports their efforts to deliver to their plans in sup ...

  • eFinancialCareers

    IT Service Manager

    2 weeks ago

    eFinancialCareers London, United Kingdom

    Key Skills and Experience: · - Experience of managing a support function within an ITIL environment in a Financial Services company (ideally Exchange or Clearing house), with particular focus on Incident, Problem, Change and Release Management · - Understanding and experience of ...

  • Safer London

    Service Manager

    1 week ago

    Safer London London, United Kingdom

    **Service Manager** · Location: Face-to-face delivery pan-London, agile working for all other duties · Hours: 35 hours per week, sometimes worked flexibly · **Salary**: Grade D point 1 £38,280 to point 5 £46,340 · **Who we are** · Safer London is a charity working with young Lond ...

  • NonStop Consulting Ltd

    Service Manager

    2 weeks ago

    NonStop Consulting Ltd London, United Kingdom

    Service Manager - Adoption Agency - National Charity - Hybrid working - Trauma informed service - therapeutic work - Family history · We are looking to recruit a Service Manager for a Charity's adoption agency in Newham. If you are a manager looking for a challenge in a niche mar ...

  • Eames Consulting

    IT Service Manager

    1 week ago

    Eames Consulting London, United Kingdom

    Our client, a **Lloyd's of London syndicate,** is looking for an **IT Service Manager.** · This is a **brand new role** where you will be engaging with **IT leaders** to build the relationship among technical support teams, vendors and business stakeholders.You will be the **PoC ...

  • The Management Recruitment Group

    Service Manager

    2 weeks ago

    The Management Recruitment Group London, United Kingdom

    _Delivering world class customer service, through an in-house delivery team._ · The Service Manager (Cleaning) will lead the operational planning of an exceptional cleaning service across the King's estate. The Service Manager will be responsible for the effective motivation and ...

  • Domus Recruitment Ltd

    Service Manager

    1 week ago

    Domus Recruitment Ltd Islington, United Kingdom

    I am recruiting for a**Service Manager** for one of my closest **London** based clients, a fantastic charity who are an incredible company to work for. As the manager, you'll be expected to hit the ground running managing a 9 bedded service and have the responsibility for leading ...

  • Safer London

    Service Manager

    1 day ago

    Safer London London, United Kingdom

    **Service Manager **Safer London is looking for a Service Manager to join our team working across London. · **Location**: Face-to-face delivery pan-London, agile working for all other duties · **Hours**: 35 hours per week · **Starting Salary**: £38,280 · **Who we are**Safer Londo ...

  • Prospect Us

    Services Manager

    6 days ago

    Prospect Us London, United Kingdom

    Our client provides a range of innovative services to help vulnerable women avoid, survive and exit the criminal justice system. They are now recruiting for a dynamic and committed Services Manager (Prisons), to work as part of their South London Women'sHubs (SLWH). · The South L ...

  • Prospect Us

    Service Manager

    4 hours ago

    Prospect Us London, United Kingdom

    Prospectus is pleased to be partnering a homelessness charity whose mission is to build home, enable lasting change and end homelessness for people in East London. They are currently looking to recruit a Service Manager to oversee the delivery of their DirectAccess Assessment Hub ...

  • MORRIS SINCLAIR RECRUITMENT LTD

    Service Manager

    5 days ago

    MORRIS SINCLAIR RECRUITMENT LTD London, United Kingdom

    * ITIL, Service Manager, managed service, service desk, service desk management · Hybrid working - Hybrid working, with two days per week in our client's Kensington office and regular travel to client sites · The Company · Our client transforms businesses using data and technolog ...

  • Lifeways

    Service Manager

    1 week ago

    Lifeways Brixton, United Kingdom

    Are you ready to progress your career? To use the skills you have gained and manage the day to day running of our supported living services? · The Lifeway's Group is one of the UK's leading providers of support services for people with diverse and often complex needs in community ...