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Senior manager office - Windsor, Berkshire, United Kingdom - IHG
1 week ago
Description
IHG Hotels & Resorts is one of the largest hotel companies in the world with a family of 19 brands including InterContinental, Holiday Inn, Kimpton and voco.
Approximately 350,000 people work across IHG's hotels and our corporate offices in 100+ countries.We're currently recruiting for a talented InterContinental Senior Brand Manager be based in Windsor to join our dynamic and creative global team driving growth and making it 1st choice for guests, colleagues, and owners of IHGs largest luxury brand, InterContinental Hotels & Resorts .
Guest Experience:
Lead the development and implementation of global brand initiatives, including but not limited to projects such as brand differentiators, digital guest experience, service and culture, food and beverage, and brand programmes.
~ Expertise:Act as the central point of knowledge on InterContinental brand guest experience.
~ Brand Tools:
Develop, evolve and maintain brand tools and the creation of brand playbooks to bring brand promises to life.
~ Brand Standards:
Own the brand standards and budget instruction process annually, seeking ways to drive the brand value proposition through cost optimisation.
~ Stakeholder Management:Manages key relationships with partners including but not limited to Operations (global and regional), GXSS, brand standards and loyalty.
Experience in hospitality or other consumer-focused sector, preferably within a large multi-national company, with roles focused on brand, marketing, or operations.
Brand management experience and the development of brand experience programs.Strong project management experience and able to manage large-scale, cross-divisional projects involving multiple stakeholders with demonstrated ability to organise, plan, and execute projects from conception to delivery.
Experience working in hotel operations.including a strong understanding of luxury products, trends, and aesthetics.
At IHG we give our colleagues greater flexibility and balance - working in a hybrid way, blending remote and office working.
Although we thrive on collaborating in person, we expect that you're likely to spend time working remotely.From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including impressive room discounts.
LI-HYBRIDAs one of the world's leading hotel groups, we're here to deliver True Hospitality for Good.