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    Head of Customer Onboarding - London, United Kingdom - Market Recruitment Ltd

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    Description

    Location:
    Hybrid - 2 days in Liverpool Street, 3 days from home

    Pioneer in a rapidly evolving financial technology space with a significant impact on global CFO offices.

    With a decade of excellence, our client stands at the forefront of financial technology innovation, specialising in software solutions that revolutionise finance processes for some of the largest corporations worldwide.

    Develop and refine onboarding and implementation processes for improved scalability and client satisfaction.
    Mentor and support the professional development of the onboarding team, fostering a culture of excellence and growth.

    Proven leadership experience in implementation or onboarding within an enterprise software environment.
    Strong project management skills with a history of successful complex project delivery.
    Technical proficiency in ERP systems, ETL processes, and financial technologies.
    Comprehensive benefits, including private healthcare, dental cover, and pension.
    Generous holiday allowance plus additional company-wide shutdown periods.
    Flexible and hybrid working arrangements to support work-life balance.
    Commitment to continuous learning and development, including a personal annual budget for professional growth.
    Inclusive and dynamic company culture, with regular team socials and activities.

    Video interview with the Chief Technology Officer or similar senior leadership role.


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