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Tonbridge

    Disabilities Advisor - Tonbridge, Kent, United Kingdom - Trinity Claims

    Trinity Claims
    Trinity Claims Tonbridge, Kent, United Kingdom

    3 weeks ago

    Default job background
    Description
    Location Tonbridge Salary from £35,000 - £40,000 depending on experience Published date 19 April, 2024
    5 hours per week, Monday to Friday


    Type:
    Full-time, Permanent


    ASAP

    Trinity Claims is a claims management company based in Tonbridge, that designs and delivers claims strategies to meet the needs of our partners.

    Our team consists of talented professionals with a proven track record in leading change in insurance companies.

    We have a leadership team dedicated to growing the business, with a family feel and a welcoming culture who are all focused on delivering the best services for our customers.

    We are on an exciting journey of growth and are looking for people with the same passion for customer service to help keep us heading in the right direction.

    We like to do things differently and are disruptors in the claims marketplace. We are looking for an experienced Desktop Surveyor a to join our claims team

    As Desktop Surveyor you will assist our policyholders with any building related queries relating to their claim and progress the claim as efficiently as possible.

    Provide technical support for the Claims Team and help build their understanding.

    Progress and finalise buildings insurance claims, this will include updating reserves, offering cash settlements, instructing contractors, and closing claims as required, and ensure decisions are clear and concise in all methods of communication to both our policyholders and suppliers.

    To review non delegated surveyor reports and deliver claim decisions to policyholders.

    To review decline disputes to ensure that the correct decision has been made in line with the terms of the policy and deliver the outcome to the policyholder.

    To validate our contractor scope estimates in line with our estimating software and policy conditions.

    Progress and update building insurance claims, including updating reserves, cash settlement payments, contractor instructions and closing claims as required.

    Provide technical support to the claims team in respect of buildings damage.
    To liaise with policyholders and suppliers via the portal and phone.

    To assist with oversight of our surveyor network and contractors with regional technical surveyor and supply chain manager assistance.

    Ensure that the claim is progressed in a timely manner and moved to completion as quickly as possible.
    Secondary education atleast 5 passes at GCSE level or equivalent including Maths and English.
    Qualifications in surveying such as HNC or similar desirable
    Estimating/surveying experience is a requirement.
    Competitive salary.
    We pay discretionary performance bonuses every May, which could be up to 10% of annual salary.
    25 days holiday per annum + bank holidays.
    Enhanced employer pension contribution scheme.
    Access to Employee Assistance Programme.
    Free parking (based on a first come, first serve basis).
    Free breakfast cereal in the office.
    Birthday off work.
    Life insurance scheme.

    We are proud to be an equal opportunities employer, we do not tolerate discrimination or harassment of any kind based on race, religion, sexual orientation, gender, age, disability or any of the characteristics protected by law.

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