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    Account Manager - England, United Kingdom - Zenzero

    Zenzero
    Zenzero England, United Kingdom

    3 weeks ago

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    Description


    Account ManagerAs part of a growing sales team, you will work with our Account Management team to create long-term, trusting relationships with our customers.

    The role is to oversee a portfolio of assigned customers, develop new business from existing clients and actively seek new sales opportunities.

    ResponsibilitiesActively pursue relationships with the existing customer basePlan and execute direct marketing and sales activities to achieve and develop sales of services within the customer baseProvide timely and accurate response to customers' required proposal and/or bid requestsPropose and present new solutions, promoting Zenzero and the products and services that are offeredFollow up on all sales leads and requests in a timely and effective mannerMeet or beat sales targetsPrepare an annual sales and account management plan and consistently refine throughout the year, usually on a quarterly basisMaintain CRM activities, opportunities and forecastingAttend handover and kick-off meetings with operations when requiredAttend and participate in sales and account management meetingsAttend external meetings and networking functions as neededTravel as needed to meet with existing and prospective customers.


    What you'll need to be successfulAdministration and Management:
    knowledge of business and management principles involved in strategic planning, resource allocation and coordination of people and resources


    Customer and Personal Service:
    knowledge of principles and processes for providing quality customer services. This includes customer needs assessment, meeting quality standards for services and evaluation of customer satisfaction.


    Sales and Marketing:
    knowledge of principles and methods for showing, promoting and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques and sales systems. Ideal experienceExperience in a complex sales and account management capacityExperience in the IT and Managed Services industryBachelor's degree preferred
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