- Management of designated client accounts
- Daily processing of corporate orders and individual payments for the client
- Ensuring that all expected deliverables meet agreed production deadlines
- Work on ad hoc chargeable or support work and is responsible for ensuring that all such work is appropriately billed
- Weekly processing of IFRs (Issue fulfilment runs) and liaising with the mailing houses
- Follow through on any client issues, ensuring all matters are resolved with the relevant personnel, on the database and with the client
- Potential errors, database or delivery issues are to be reported to the relevant Abacus team immediately
- All payments to be recorded and stored correctly for audit and lookup purposes
- Month end financial reports to be produced
- You will be expected to be fully conversant with the latest offers for both print and digital products for your designated and key client accounts
- Fulfilment and Payment processes on the ADvance database are understood and followed to the letter
- Help with set-up/on-boarding for new clients
- Casual dress
- Company pension
- Transport links
- Work from home
- Monday to Friday - 9am to 5.30pm
- Client services: 1 year (preferred)
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Client Account Executive - City of London, Greater London, United Kingdom - Abacus
2 weeks ago
Description
We are looking for a bright, enthusiastic graduate to join our busy fulfilment department. Based in the much sought after publishing sector, we serve a wide range of high-end clients.
The executive is responsible for the procedures and analysis required to run the order processing and production schedules for each of their designated clients.
Your responsibilities will include:
Job requirements:
We require an individual with excellent communications skills, the ability to think quickly, prioritise workloads and provide pragmatic solutions to day-to-day order processing and data analysis issues. As this role includes repetitive processes, accuracy and attention to detail are crucial. Strong MS Office skills would be a definite advantage.
Relevant experience would be desirable but not essential. It is more important to be a confident and approachable team player and multi-tasker.
Location: Based in City of London office and wfh.
Salary: 23k - 24k dependent on experience
Please can you apply with your CV and a cover letter outlining why you would be a good fit for the role.
Job Types: Full-time, Permanent
Pay: £23,000.00-£24,000.00 per year
Benefits:
Schedule:
Experience:
Work Location: Hybrid remote in London