- CSC is responsible for day-to-day delivery of products/services
- Maintain quality client service and operations focusing on contractual deliverables
- Implement new processes for efficiencies
- Continuously add value for an optimal customer experience
- Maintain updated SOP for efficient operations
- Facilitate fulfillment of requisitions through WAND system
- Meet with hiring managers to qualify requisitions
- Resolve issues related to workers, managers, and suppliers
- Ensure screenings and checks take place
- Handle Employee Relations issues
- Resolve worker-related issues and escalate serious problems
- 3+ years of relevant experience
- Customer-oriented with strong communication skills
- Fluency in English and ideally another European language
- Bachelor's degree in a relevant field
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Client Services Consultant - Edinburgh, United Kingdom - Magnit
Description
Who We Are
Magnit is the evolution of work serving world's most recognizable brands for over 30 years. Our integrated workforce management platform is key to our clients' success, providing speed, scale, flexibility, transparency, and expertise.
About the Role
Client Services Consultant (CSC) efficiently delivers Magnit's services to clients, working closely with vendors and cross-functional teams to ensure smooth service delivery.
What You Will Do
Staffing Requirements
Payroll Requirements
What You Will Need
What Magnit Will Offer You
Join an innovative, high-growth environment, make an impact, and grow. Competitive benefits package includes PTO, medical, dental, vision coverage, retirement planning, and more!
If this Role Isn't for You
Stay in touch for future positions. Visit our website for open career opportunities.
We celebrate diversity, embrace inclusion, and are an equal opportunity employer dedicated to building a positive work environment.