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    Customer Services Officer - London, United Kingdom - CRA GROUP LIMITED

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    Description
    • Representthe Council by providing the first point of contact with customersproviding advice and applying sound judgement in assessing theirneeds across all service areas and resolving their query directlyor referring them where a detailed consultation isrequired.


    Maintain awareness of service changes and developments across theCouncil. Adjusting to a changing work environment. Familiar with atleast 2/4 service clusters and the customer access processes andsystems they employ. Understanding of key aspects of integratedservice delivery and links between front line and professionalservice areas. General understanding of relevant public servicemandates e.g. customer focus, personalisation, safeguardingetc.

  • Aster Group

    Service Officer

    23 hours ago


    Aster Group Maida Hill, United Kingdom

    **Who We Are** · Central & Cecil Housing Trust provides safe and affordable homes for people over 55 in London. Since 1926, we've helped our residents to enjoy vibrant, active and fulfilling lives. · Today, C&C supports people aged over 55 across a portfolio of safe and affordabl ...


  • Aster Group London, United Kingdom

    **Who We Are** · Central and Cecil Housing Trust, part of Aster Group, provides safe and affordable homes for people over 55 in London. Since 1926, we've helped our residents to enjoy vibrant, active and fulfilling lives. · Today, Central and Cecil supports people aged over 55 ac ...


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