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    Administration Assistant - United Kingdom - Derbyshire Healthcare Foundation Trust

    Derbyshire Healthcare Foundation Trust
    Derbyshire Healthcare Foundation Trust United Kingdom

    2 weeks ago

    Default job background
    Full time
    Description

    We have a fantastic opportunity for a full time Team Administrator within the busy and dynamic Erewash Adults Community Mental Health Team.

    The role of Team Administrator is a challenging and varied post, supporting the day to day running of the Community Mental Health Team.

    Responsibilities include answering 'phone calls, which could be from patients, staff members, care homes, social care or community organisations, amongst others.

    'Phone calls must be triaged and passed on to the appropriate person, whilst also supporting the caller, who may be distressed or frustrated.
    You will also be responsible for inputting patient information, writing letters and supporting with waiting list management.

    As the Team Administrator, there are also responsibilities for the prioritisation and delegation of tasks, as well as supervision of other administration colleagues.

    The job also requires data collection and production, compiling reports where necessary for management information, supporting both the team and the Trust, in ensuring we are meeting our population needs.

    Join 'Team Derbyshire Healthcare' and become part of a talented, compassionate and enthusiastic workforce committed to a vision of 'making a positive difference in people's lives'.

    CQC rated us as 'GOOD' overall, commenting on how our colleagues "treated patients with compassion and kindness" and "felt positive and proud about working for the trust.

    "
    Commitment to flexible working where this is possible
    ~27 days annual leave/year plus bank holidays, increasing to 29 days after 5 years & 33 days after 10 years' service
    ~ Yearly appraisal and commitment to ongoing training
    ~ Health service discounts and online benefits
    ~ Free confidential employee assistance programme 24/7
    ~ Access to our LGBT+ network, BAME Network and Christian Network
    ~ Structured learning and development opportunities

    To apply, please click APPLY FOR THIS JOB - this link will take you to the TRAC Recruitment Site.

    You will need to register if you do not already have an account.
    Word Processing/Typing qualifications or demonstrable skills and experience
    Worked in NHS administration previously
    Ability to audio type
    Experience using Microsoft computer packages
    Experience of dealing with telephone enquiries
    Use of clinical software/packages
    Ability to prioritise administration duties and delegate to meet team needs
    Full-time,Flexible working,Home or remote working
    #
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