Sales Executive Automotive - Chichester, United Kingdom - Tapp Recruit Ltd

Description

As a Sales Executive you will be responsible for delivering an outstanding customer experience while assisting clients in finding the perfect vehicle to meet their requirements.

• Greet customers in a friendly and professional manner, establishing rapport and building trust.
• Listen attentively to customers' needs and preferences, guiding them through the vehicle selection process.
• Conduct test drives and product demonstrations to showcase the features and benefits of Kia vehicles.

• Proactively identify sales opportunities and follow up on leads generated through various channels, including walk-ins, phone inquiries, and digital platforms.
• Present vehicle options and financing solutions tailored to customers' budgets and preferences.
• Negotiate terms of sale, including price, trade-in value, and financing arrangements, to secure a mutually beneficial agreement.

• Provide personalized assistance throughout the sales process, ensuring a seamless and enjoyable buying experience for customers.
• Address any questions or concerns raised by customers promptly and professionally, demonstrating product knowledge and expertise.
• Follow up with customers after the sale to ensure satisfaction and encourage repeat business and referrals.

• Maintain accurate records of customer interactions, sales activities, and vehicle inventory using dealership CRM systems.
• Prepare sales contracts, finance agreements, and other relevant documentation accurately and efficiently.
• Collaborate with the finance and administrative teams to facilitate the timely completion of transactions.

• Stay updated on the latest products, features, and promotions through ongoing training and self-study.
• Share knowledge and best practices with colleagues to enhance team performance and customer satisfaction.

• Previous experience in automotive sales or retail sales, with a proven track record of achieving sales targets and delivering excellent customer service.
• Strong communication and interpersonal skills, with the ability to establish rapport and build relationships with customers effectively.
• Enthusiasm for Kia vehicles and a passion for helping customers find the perfect vehicle to suit their needs.
• Negotiation skills and the ability to close deals while maintaining a customer-focused approach.
• Proficiency in using CRM systems and other sales-related software applications.
• Valid driver's license and a clean driving record.