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    Back of House Manager - London, United Kingdom - Metropolitan

    Metropolitan
    Metropolitan London, United Kingdom

    2 weeks ago

    Default job background
    Full time
    Description

    COMO Hotels and Resorts are an award-winning, family-owned group of 18 hotels and resorts worldwide; each one different to the other but sharing the same heart: a deep commitment to holistic wellness, exceptional nutrition-rich cuisine, and inspiring destinations that honour the spirit of place.

    COMO Metropolitan London is an inner city property stripping back to the non-essential elements of a traditional hotel. The result is an urban retreat that is cool, accessible and sophisticated. COMO Metropolitan London is a 144 bedroom property with 19 private residences situated in the Heart of Mayfair.

    As Back of House Manager, you will maintain the highest standards of hygiene and occupational health and safety to ensure all back of house areas are kept in immaculate condition, at all times. And you will display exceptional attention to detail.

    You will also be responsible for environmental management, driving and delivering projects which are aligned to our sustainability strategy's. Communicating and educating key stakeholders in ESG and creating best practice for COMO Hotels & resorts.


    What you will do:

    • Lead the team of Kitchen porters & Back of house supervisors in the day to day operations.
    • Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
    • To identify the training requirements, organise and follow through the on the job training for the department
    • Overseeing the bin and wastage management areas to ensure that hotel waste is managed correctly at all times
    • To be fully aware and comply with all statutory requirements on health and safety and all aspects of the hotel's Health and Safety Policy including COSHH
    • Managing the equipment and ensuring it is maintained to the highest standards. This includes overseeing the upkeep of all service equipment and the cleaning of kitchen equipment.
    • Maintaining general cleanliness in accordance with health and safety regulations for all back of house areas.
    • Managing earth check certification, updating where relevant and communicating with relevant departments in order to ensure the system is updated at all time.
    • Raising awareness of sustainable management practices among stakeholders including, Staff members, Management, Guests & supplier
    • Formulating sustainability policies and procedures
    • Implementing and reporting on sustainability initiatives
    • Communicating with the planning committee on all ESG elements, and communicating ideas for improvement
    Who you are:
    • Previous experience as a Back of House Manager within a Hotel
    • Passion for sustainability & reducing our impact on the Planet
    • Exception communication skills with written & verbally
    • Takes pride in what you do and has a willingness to learn
    • Ability to lead & engage a team across 2 properties

    What we will offer you:

    • Competitive salary of £40,000 + Expected average annual service charge of £2,000
    • Employee rates for all COMO Hotels and Resorts properties worldwide
    • 3 complimentary nights stay in any COMO Hotel or Resort Worldwide
    • Employee discounts on Nobu London
    • Company Sick Pay
    • Career development opportunities
    • A lucrative bonus for introducing someone to any COMO property
    • An exciting calendar of wellness and engagement activities
    • Access to free financial advice and
    • Access to an Employee assistance programme; offering support and advice
    • Free meals on duty
    • Free Uniform & laundry service
    • 28 paid holidays per year, increasing with service
    • NEST Auto-enrolment Pension
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