- Demonstrable experience leading a team
- Excellent organization and delegation skills
- Charismatic Lobby presenceWhat do we offer - A very competitive salary
- Generous service charge
- Enhanced holiday allowance after 5 years' service
- Discounted hotel room rates across our hotels, for you and your friends and family
- Training and career opportunities
- Excellent employee facilities including dedicated restaurant.
- A range of Accor Hotels BenefitsApply now to be our new Senior Guest Relations Manager
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Fairmont Windsor Park Egham, Surrey, United KingdomLocated in a beautiful country setting with over 200 bedrooms including over 30 opulent suites, the hotel also features fabulous dining experiences, elegant event spaces and a unique wellness focused destination with extensive spa and fitness facilities. · applicant will deliver ...
Guest Relations Manager - Egham, Surrey, United Kingdom - Fairmont Windsor Park
Description
We treat our people like family and our guests like royaltyFairmont Windsor Park are looking for a Senior Guest Relations Manager devoted to turning moments into memories for our guests.
The successful Senior Guest Relations Manager applicant will manage the overall Guest Relations team, whilst overseeing the goals and objectives of the guest relations department.
Continuously going out of your way to ensure the satisfaction of guests is paramount to the success and continuous results of the Senior Guest Relations Managers to ensure that they are delivering a luxury guest experience.
Duties and Responsibilities -Managing the guest relations team.Tracking and monitoring guest satisfactionIdentifying areas of improvement for guest experienceEngaging with guests and setting a tone within communal areasDelivering an overall unforgettable experience for our clientele.
What we are looking for -• Previous experience within a similar role