- • Recover customer arrears via telephone, written communications, and/or any other digital methods introduced into the department/function
- Through employing strong negotiation and communication skills, confirm appropriate and sustainable repayment terms and financial settlements with customers
- Through problem solving and decision making determine debt collection strategies relevant for the customer and the Company
- Investigating and resolving disputes or discrepancies related to debts
- Tracking and documenting all communication and collection efforts
- Providing regular updates on collection progress to the Credit Control and Group Finance Manager
- Ensuring compliance with all relevant laws and regulations
- Drafting initial letters and dealing with ongoing correspondence
- Preparing files for litigation and dealing with legal proceedings
- Knowledge of relevant laws and regulations pertaining to debt collection
- Ability to work independently and meet targets
- Dealing with Money Claims Online including issuing of claims through to CCJ's
- Liaising and corresponding with 3rd parties in relation to debt collections
- Expert understanding of relevant Debt Recovery Processes
- Confident and self-aware with the ability to communicate professionally
- Able to maintain performance in stressful and challenging circumstances
- Able to build and maintain long-term professional relationships both internally and externally
- Produce high quality work ensuring recording and use of systems is accurate and BI is analysed and acted upon
- Effective organisation to ensure priorities, goals and deadlines are achieved.
- A salary of up to £25,000
- Onsite parking
- Company pension
- Store discounts
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Credit Controller - Preston, United Kingdom - Kenton Black Limited
Description
Company details and job overview:
Kenton Black Finance have partnered with a business based on the outskirts of Preston who have local depots across the UK to ensure they offer their customers the best possible service.
This business provides a range of effective services, quality products and comprehensive training courses, and they have been operating for over 75 years.
They are now recruiting for a Credit Controller on a full-time and permanent basis to join their already experienced finance team.
Your new role as the Credit Controller:
Reporting directly to the Credit Control Manager, you will:
Experience & Qualifications required to apply:
Salary and Reward on offer:
Kenton Black Finance operate across the UK as a market leading recruitment partner, specialising in the attraction of finance talent across both permanent and interim requirements.
With a team of dedicated experts, each with longevity operating in the finance arena, we maintain a proven track record and have established partnerships with businesses both large, small and those in their infancy.
Market leaders, we provide recruitment solutions from entry level finance to directorship professionals.Operating from local offices in Preston, Manchester, Leeds, Liverpool, Birmingham, Aberdeen and Glasgow, Kenton Black Finance remain a dynamic and effective recruitment partner who represent and attract only the finest finance talent in the local area and across the UK.
