Jobs
>
Norwich

    Reception Manager - Norfolk, United Kingdom - Surya Hotels

    Surya Hotels
    Surya Hotels Norfolk, United Kingdom

    1 week ago

    Default job background
    Full time
    Description

    This is a great opportunity to take on the next steps in your hospitality career and be part of a hotel reception team with Surya Hotels, reporting to & working with the hotels Senior management team to maximise guest experience. In a new era in hospitality, make your mark and really drive it forwards, embracing our 'Ownership with Personality' values.

    Its striking powder-blue façade, a study in Georgian elegance, is as much a part of King's Lynn's Tuesday Market Place as the stalls that have traded here for generations. It's the quintessential market town hotel – a handsome hostelry with history at every turn, restored and restyled for the discerning twenty-first century traveller.

    Political icons; princesses; the who's who of King's Lynn's past – the Dukes Head has played host to them all. Today, period charm meets contemporary chic, 80 spacious rooms that envelope you in comfort, and the very best local produce is served – in our acclaimed restaurant, lounge and buzzing bar.

    We're looking for a Reception Manager to manager all Hotel Reception tasks and functions, to lead and manage team and ensure guest service is at the centre of our Reception services.

    You are the meet and greet, the hosts, often the first face and contact of the hotel, the warm welcome...... you maintain a positive and calm outlook, a friendly approach, communicate effectively both verbally and in writing, complete reception duties whilst paying close attention to detail and providing exceptional customer service, and ensure the team you work with are equipped to do the same.

    As well as checking guests in, and out, you will promote in house dining, ensure payments and ledgers are all balanced, be point of contact for escalated queries, whilst coordinating with the Meeting and Events coordinator to ensure guests requests are met.

    To succeed in the Reception Manager role you should have previous experience of working within a hotel reception and knowledge of hotel reservations systems. You should also have good sales ability, an approachable manner, and knowledge of the MS Office suite and strong team leader or management experience.

    This is a FULL TIME, on site position, working a shift pattern across 7 days, inlcuding lates, earlies, weekends and bank holidays.

    Duties and responsibilities will include:

    • leading briefings with team and coaching their skills
    • ensuring balance of hotel funds within reception-reporting with support office and working with hotel management team
    • taking reservations,
    • dealing with guests' enquiries and assistance,
    • check-ins and check-outs,
    • taking payments,
    • answering calls and emails and ensuring a high level of customer service at all times
    • planning team rotas

    In return for your commitment and enthusiasm to your Reception Manager role we offer you great opportunities to advance your career in Hospitality, Apprenticeships learning, access for you and your family to our Employee Assistance Programme through Hospitality Action, Auto-enrolment pension and our Wagestream facility- where you can stream, save and gain retail discounts- putting you in charge of your finances.

    As a Company within Flying Trade Group's family of businesses we own and run 13 hotels and bars throughout East Anglia and Surrey. Surya Hotels' sister Companies in Flying Trade Group operate in Food Manufacturing, Construction, Property and Leisure. We're a diverse and dynamic Group, come join the family

  • Acle Medical Partnership

    Senior Receptionist

    2 days ago

    Acle Medical Partnership Norwich, United Kingdom

    You are required to oversee the reception team and related working area to ensure the smooth and efficient running of the surgery to achieve the practice aim of delivering the best possible service to patients, partners and all colleagues. It is important to undertake your duties ...

  • Norse Group

    Receptionist

    1 week ago

    Norse Group Norwich, United Kingdom

    **Reception Administrator - TFM** · - **Location**:County Hall, Norwich, NR1 2DH · - **Salary**:£21, £22,473.92 pro rata DoE · - **Hours per week**:20 · - **Shift pattern**:Monday - Friday, 09:00-13:00 · Norse Group are a lead facilities management services provider built on a fo ...

  • Norfolk and Norwich University Hospital

    Administration - Temporary Staffing (Bank)

    1 week ago

    Norfolk and Norwich University Hospital Norwich, United Kingdom

    **Examples of Responsibilities include but are not limited to**: Liaising with medical staff, patients, carers, and visitors Managing medical records Managing the running of receptions and nurse stations Handling sensitive issues Writing and sending out correspondence Updating cl ...

  • Norse Group

    Receptionist

    21 hours ago

    Norse Group Norwich, United Kingdom

    **Reception Administrator - TFM** · - **Location**:County Hall, Norwich, NR1 2DH · - **Salary**:£21, £22,473.92 DoE · - **Hours per week**:40 · - **Shift pattern**:Monday - Friday, 08:00-16:30 · Norse Group are a lead facilities management services provider built on a foundation ...

  • The Market Surgery

    Medical Receptionist

    1 week ago

    The Market Surgery Norwich, United Kingdom

    **Main purpose of role** · To receive and direct patients and visitors within the practice in a courteous and efficient manner, helping patients access the primary care services they require at the practice in a timely fashion. · **Responsibilities**: · 1. To provide a courteous ...

  • The Market Surgery

    Medical Receptionist

    1 week ago

    The Market Surgery Norwich, United Kingdom

    **Main purpose of role** · To receive and direct patients and visitors within the practice in a courteous and efficient manner, helping patients access the primary care services they require at the practice in a timely fashion. · **Responsibilities**: · 1. To provide a courteous ...

  • Companion Care

    Finance Assistant

    2 days ago

    Companion Care Norwich, United Kingdom

    **FINANCE ADMINISTRATOR - Norwich Sprowston** · **Overview of the position** · **Assist the Finance Manager/Team with the following**: · - Be able to assist clients and colleagues with all insurance related enquires. · - Fully understand and explain the insurance claims process a ...

  • Norfolk & Suffolk Foundation NHS Trust

    Clinical Team Administrator

    1 week ago

    Norfolk & Suffolk Foundation NHS Trust Norwich, United Kingdom

    To work together with the existing central administration team to provide cover for all elements of our service provision. To create and maintain good working relationships with colleagues in our clinical areas to offer support as and when required to both our cash office and rec ...

  • The English Experience

    Social Programme Co-ordinator

    1 week ago

    The English Experience Norwich, United Kingdom

    Application deadline**:19 February 2023** · Salary**:£24,250.00 pa pro rata** · Under the management of the PA to the Director, the post holder will undertake a wide range of administrative duties to plan, organise, staff and run our activities programme. The post holder will be ...

  • Primary Care Careers

    Level 2 Apprentice Receptionist

    35 minutes ago

    Primary Care Careers Norwich, United Kingdom

    **About the Role**: · This is an exciting opportunity to join Lakenham Surgery in Norwich as an apprentice receptionist. · The successful applicant will undertake a wide variety of administrative duties to assist in the smooth running of the surgery and prepare them for future em ...

  • Corner House Dental Practice

    Dental Receptionist

    1 week ago

    Corner House Dental Practice Norwich, United Kingdom

    We are a friendly and welcoming practice with a lovely team of dentists, hygienists, nurses and reception staff. · We have a Full time Maternity cover position available for a Dental Receptionist, 40 hours per week over a 5 day period. · As a Receptionist you'll put our patients ...

  • Fresh Student Living

    Resident Advisor

    2 days ago

    Fresh Student Living Norwich, United Kingdom

    **Resident Advisor** · **Benedict's Gate, Norwich** · **£20,000 - £23,000** · **Interviewing** **Immediately** · Fresh are a multi award-winning student accommodation provider with over 20,000 beds in our portfolio across the UK & Ireland. We're looking for someone to support the ...

  • East Harling & Kenninghall Medical Practice

    Gp Receptionist

    21 hours ago

    East Harling & Kenninghall Medical Practice Norwich, United Kingdom

    **Job Summary** · We are looking to appoint a receptionist to join our busy GP practice who will be the first point of contact for patients, contractors, and visitors as well as carrying out general office management tasks. · Whilst prior experience of working in a healthcare set ...

  • Inspired Chiropractic

    Receptionist/ Administrator

    2 days ago

    Inspired Chiropractic Norwich, United Kingdom

    **Our Ref - Indeed Job Spec 202302** · **Job description** · **Administrator - Receptionist** · Full Time - Private Healthcare · **Inspired Chiropractic** · 29 Prince of Wales Road Norwich NR1 1BG · We are looking for a talented and committed individual to join our team in · Norw ...

  • Norfolk and Norwich University Hospital

    Receptionist

    2 days ago

    Norfolk and Norwich University Hospital Norwich, United Kingdom

    Verify and record all patients details (including waiting list entries) on the patient administration systems. Maintain all patient details up to date on the patient management systems in order that information is available for theatre lists, audit purposes and any other data tha ...

  • Diamond Controls

    Administration Assistant

    35 minutes ago

    Diamond Controls Norwich, United Kingdom

    Due to continued growth, we are looking to appoint a full time office administration assistant to work in our Norwich headquarters. · This is a new role for the business reporting to the Office Manager and HR Business Partner and provides administrative support to all members of ...

  • Your World Healthcare

    Camhs Team Administrator

    1 week ago

    Your World Healthcare Norwich, United Kingdom

    **CAMHS Team Administrator** · **Location**: Norwich · **Parking**:Not Specified · **Job Type**: Temporary · **Duration of booking**: Expected to last up 12 weeks' with possible extension · **Proposed start date**: ASAP · **Sector**: Healthcare · **Base**:Hospital · **Band**: · * ...

  • Alliance Medical Ltd

    Receptionist / Administrator

    1 week ago

    Alliance Medical Ltd Norwich, United Kingdom

    **About The Role**: · We have an exciting opportunity for skilled and motivated Receptionist / Administrators to join our team at Norfolk and Norwich PET-CT Centre. · **Required Skills and Experience**: · Our Receptionist / Administrators provide a pivotal role in supporting our ...

  • Norfolk and Norwich University Hospital

    Occupational Therapy Assistant Practitioner

    1 week ago

    Norfolk and Norwich University Hospital Norwich, United Kingdom

    To manage a delegated workload efficiently and effectively with regard to clinical priorities and use of time, in accordance with agreed guidance/care pathways. To collect relevant patient information from a variety of sources to assist with clinical prioritisation and patient ma ...

  • Acorn Education and Care

    School Administrator

    21 hours ago

    Acorn Education and Care Norwich, United Kingdom

    **Full Job Description**: · **_How would you like to be paid for five days but only work four*?_** · **_ Our colleagues' wellbeing is at the heart of everything we do at OFG, so we're always looking for new ways to improve everyone's work/life balance. We're taking part in a tria ...