-
Services Support
1 week ago
CDW London, United Kingdom**Description** · Would you like to be part of a team that provides a range of services which enable businesses and the individuals working in them to focus on what they do best? · You will be pro-active, take initiative and ensure all tasks are completed efficiently. You will be ...
-
Supporter Services Officer
3 days ago
Sense London, United KingdomThis is an exciting time to join our Supporter Services team, on a permanent hybrid contract based at our offices in King's Cross, London. The Supporter Services team is responsible for managing and maintaining positive relationships with our supporters. We do this primarily thro ...
-
Service Support Analyst
2 weeks ago
eFinancialCareers London, United KingdomOur client, a leading insurance firm, is looking for a Service Support Analyst to join their team in London. · **Responsibilities of the Service Support Analyst (London)**: · - Troubleshoot and resolve where possible all IT related incidents and requests within a 1st/2nd line cap ...
-
Onsite Support Services
1 week ago
WTW London, United KingdomThis position is specifically aligned with a set of Technology Services within the Service Management & Governance group. The primary responsibility is to achieve the successful delivery of services in compliance with WTW standards and contractual agreements with partners. This e ...
-
Supporter Services Manager
1 week ago
NL Recruitment London, United KingdomCustomer Services and Administration Manager, joining a Health Charity, based in North London. Office-based, with some flexibility to work remotely. · As the Customer Services and Administration Manager, (Supporter Services Manager), you will manage and ensure the CS and Administ ...
-
Support Service Administrator
5 days ago
Algeco London, United Kingdom**WHAT YOU NEED TO KNOW** · Hours: Monday to Friday, 37.5 hour week. · Company benefits, sociable hours + 25 days holiday plus bank holidays. · **PURPOSE** · You will play a vital role in providing essential administrative support, ensuring seamless operations and delivering exce ...
-
IT Service Operations Support
19 hours ago
Crown Prosecution Service London, United Kingdom**Details**: · **Reference number**: · **Salary**: · - £26,900- £26,900 - £28,850 (National) £28,200- £30,560+ £3150 RRA (London)**Job grade**: · - Executive Officer- B1**Contract type**: · - Permanent**Business area**: · - CPS - HQ Digital Information Directorate (DID)**Type of ...
-
Supporter Services Officer
3 days ago
NL Recruitment London, United KingdomSupporter Services Officer, joining a Health Charity based in North London. Ideally office-based, with some flexibility to work remotely. · Working with the Customer Services Manager and team, you'll support with Customer Service and Administration tasks, such as; · - Providing a ...
-
Customer Service Support
1 week ago
Zorba Consulting Limited London, United KingdomCustomer Service Support - Cloud Software Provider · As you gain experience, your role will become increasingly consultative and advisory. Opportunity to choose your own career path, either developing into a more senior and managerial role or moving towards other areas within Cus ...
-
Service Desk Support
1 week ago
BCT Resourcing London, United Kingdom**Service Desk support** · **London** · **£160 - £200 per day** · I am working with a leading London market Insurer who are looking for a Client Technology specialist to come and join their International IT Department, to support International business across London, Europe and H ...
-
Supporter Services Assistant
5 days ago
People for the Ethical Treatment of Animals London, United Kingdom**Supporter Services Assistant** · **Position Objectives**: · - To assist the International Membership Services Manager in providing PETA's supporters with a high level of care · - To offer general administrative support for PETA · **Reports to**: · International Membership Servi ...
-
Service Support Adviser
1 week ago
Royal Institute of British Architects London, United Kingdom**Be part of the vision; be part of the RIBA.** · The RIBA is a global professional membership body, and a cultural organisation, driving excellence in architecture. · **Salary**:£25,080 - £27,000 per annum (depending on experience) · **Location**: London/Hybrid working · **Hours ...
-
Supporter Services Assistant
6 days ago
People for the Ethical Treatment of Animals London, United Kingdom**Supporter Services Assistant** · **Position Objectives**: · - To assist the International Membership Services Manager in providing PETA's supporters with a high level of care · - To offer general administrative support for PETA · **Reports to**: · International Membership Servi ...
-
Service Support Officer
1 week ago
Barnet and Chase Farm Hospitals London, United Kingdom**Main duties of the job**: · We are looking for an Admin Service support Officer to support the North London Breast Screening Service (NLBSS) and Central & East London Breast screening service (CELBSS). · NLBSS & CELBSS is part of the National Health Service Breast Screening Pro ...
-
Service & Support Assistant
1 week ago
Thales London, United KingdomLocation: London Palestra, United Kingdom · Thales people architect solutions that support 85 million mainline and suburban passenger journeys, worldwide, every day. Our Rail Signalling and Communication systems are used on metro lines across major cities, and 72,000 kms of route ...
-
Service & Support Operative
1 week ago
IKAWA London, United KingdomJob Title: Service and Support Operative (On site, London) · Base salary: £28k-£32k + benefits · Location: Lewisham, London, SE13 7HA · Start date: As soon as possible · Would you like to be a key part of a team in an exciting company on a mission to revolutionise the world of co ...
-
Support Services Specialist
1 week ago
NTT Ltd. London, United KingdomNTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. · In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-cla ...
-
Specialist Support Services
1 week ago
HM Prison & Probation Service London, United Kingdom**Details**: · **Reference number**: · **Salary**: · - £24,067 - £29,656- The national salary range is £24,067 - £25,342, London salary range is £26,762 - £29,656. Your salary will be dependent on your base location**Job grade**: · - Administrative Officer- Band 3**Contract type* ...
-
Customer Service Support
4 days ago
Inspired London, United KingdomInspired Education is the leading global group of premium schools, with a portfolio of over 80 premium private schools spanning six continents which utilise proven educational practices from every corner of the globe, ensuring over 70,000 students receive a world-class learning e ...
-
IT Service Desk Support
6 days ago
GPL Technologies London, United Kingdom**T**HE ROLE** · We are in search of a Help Desk Support person to work directly with one of our clients, a top television streaming network with original production films and television series. · **THE CANDIDATE** · **RESPONSIBILITIES**: · - Provide front-line phone support to c ...
Head of Community Support Services - United Kingdom - ADP, Inc.
Description
As the Head of Service for our southern based teams, you will play the pivotal role in leading and overseeing the operation for a dynamic team within managed services areaYour primary responsibility will be to ensure the seamless delivery of high-quality services to our clients, while fostering a culture of excellence and continuous improvement.
Additionally, you will be a leader of leaders, guiding and empowering your team members to achieve their full potential and exceed performance targets.
By leveraging your expertise and leadership, you will drive operational efficiency, client delight and team development – which will ultimately lead to further success and growth of our organization.
Lead and develop the team to improve performance levels and efficiencies, as measured by the focus areas and full year objectivesAnalyse payroll delivery performance to drive client and ADP process improvements
Ensure the safety of your client's data by process improvement and risk mitigation activities
Identify operational risk to ensure success against various audits
Business Continuity Planning
Create a strong group of First Line Managers and ensure succession planning is in place for all managers
Support sales growth by working collaboratively with the UK Sales function
Strong client relationship building skills
Excellent analytical and management skills are required, with the ability to lead and manage a team of Managers
Relationship building, internal to ADP and with Clients
Demonstrable experience of operational management of a team
Excellent time management for self and team
Diversity, Equity, Inclusion & Equal Employment Opportunity at
ADP:
ADP affirms that inequality is detrimental to our associates, our clients, and the communities we serve.
ADP is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability.
We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.